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Insurance Follow-Up Representative
APN Software Services, Inc Menomonee Falls, WI
$45k-49k (estimate)
Full Time | IT Outsourcing & Consulting 2 Weeks Ago
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APN Software Services, Inc is Hiring an Insurance Follow-Up Representative Near Menomonee Falls, WI

Title: Insurance Follow-Up Rep - FCH
Location: Menomonee Falls, WI 53051
Duration: 2-3 Months Contract
Shift: M-F 40 hours/week (8:00 4:30)
Duties
  • Responsible for researching and resolving all unpaid insurance claims and following up on all customer inquiries/complaints related to unpaid balances.
Other Duties As Assigned.
  • Answers patient calls and researches and responds to patient concerns within 24 working hours.
  • Maintains knowledge of complex reimbursement methodologies in Managed Care contracts including DRG, per diem, per visit, fee schedule and surgical group methodologies.
  • Applies knowledge for accurate resolution of claims within contract terms.
  • Uses knowledge of hospital policy, department procedures, Wisconsin Uniform Billing Regulations (UB04 Mannual), HMO/PPO agreements and other contractual arrangements to maintain accounts receivable, manage commercial payors, and manage appeals.
  • Serves as back-up to person primary on taking incoming calls. Monitors que light to ensure minimal wait times for patients in call que.
  • Identifies denial trends and reports issues to Insurance Follow-up Coordinator/Insurance Follow-up Supervisor for escalation with payer liaisons
  • Participates in cross-training efforts for specific systems based on goals set by the PFS department.
  • Addresses accounts qualifying to workstation within one week utilizing system specific follow up procedures.
  • Coordinates efforts with ancillary departments as needed in a timely manner for effective resolution.
  • Updates new insurance information received on an account to reflect accurate insurance plan coding to ensure accurate statements are mailed to patients.
  • Uses transaction codes specific to each system and links those to UB 1500 bills and agreements to process follow-up functions.
  • Updates and verifies payor specific account information.
SkillsTwo years of business office experience in billing, customer service, or collections in a healthcare environment is required.
EducationHigh School diploma or equivalent is required.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$45k-49k (estimate)

POST DATE

06/08/2024

EXPIRATION DATE

07/02/2024

WEBSITE

apninc.com

HEADQUARTERS

NEWARK, CA

SIZE

25 - 50

FOUNDED

1996

TYPE

Private

CEO

ASLAM CHANDIWALLI

REVENUE

$10M - $50M

INDUSTRY

IT Outsourcing & Consulting

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The following is the career advancement route for Insurance Follow-Up Representative positions, which can be used as a reference in future career path planning. As an Insurance Follow-Up Representative, it can be promoted into senior positions as an Insurance Claim Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Follow-Up Representative. You can explore the career advancement for an Insurance Follow-Up Representative below and select your interested title to get hiring information.