You haven't searched anything yet.
Rigdon is seeking a dedicated and motivated individual to join our team as a Scheduling Coordinator. You will have ownership of the dedicated account’s profitability through the day to day operations, which include fleet management and all customer service functions needed to ensure customer satisfaction. The operational functions include supervision of personnel, revenue generation, billing, equipment maintenance monitoring, and driver payroll to our clients across Kansas, Missouri, Colorado, Texas, and Arkansas. Responsibilities:Proactively Manage Schedules: Anticipate potential scheduling conflicts and resolve them promptly.
Ensure efficient allocation of resources for timely and effective service delivery.
Initiate Communication: Communicate promptly with clients and technicians regarding schedule changes.
Minimize disruptions by maintaining clear and open lines of communication.
Monitor Technician Progress:
Continuously track technician movements using GPS systems.
Address any deviations from the schedule promptly to maintain efficiency.
Forecast Supply Needs:
Regularly assess inventory levels.
Ensure technicians have the necessary supplies without interruption by forecasting demand accurately.
Analyze Scheduling Data:
Collect and analyze data related to scheduling.
Identify trends and provide insights to inform strategic decision-making.Identify Marketing Opportunities:
Monitor customer demand patterns.
Collaborate with the marketing team to expand efforts aligning with business goals.
Manage Financial Transactions:
Ensure accurate invoicing and prompt payment collection.
Maintain positive cash flow and handle any discrepancies.Solve Problems Proactively:
Approach operational challenges with innovative solutions.
Enhance overall efficiency and service delivery.
Seek Process Improvements:
Actively gather feedback from clients and technicians.
Implement changes to improve service quality and customer satisfaction.
Stay Updated on Industry Trends:
Continuously seek knowledge about industry trends and best practices.
Incorporate relevant updates into daily operations.
Close Out and Invoice Jobs:
Ensure all jobs are properly closed out and invoiced in a timely manner.
Process Credit Card Payments:
Handle the processing of credit card payments efficiently and securely.
Collect on Balances:
Follow up on outstanding balances and ensure timely collection.
Prepare Payroll Reports:
Generate accurate payroll reports and assist in payroll processing.
Other tasks as assigned.Additional Skills and Qualifications:
Working Conditions:
Benefits:
Join our team and become the voice of Rigdon to our valued clients. If you have strong organizational skills, detail-oriented, problem solving abilities, are proactive, and thrive in a remote work environment, we encourage you to apply. Help us provide exceptional service and support to our field technicians and customers while enjoying working from home. Apply now to be a part of the Rigdon team.
Full Time
$52k-71k (estimate)
06/20/2024
08/18/2024
rmar-law.com
Cocoa
<25
The job skills required for Scheduling Coordinator include Scheduling, Customer Service, Problem Solving, Billing, Coordination, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Scheduling Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Scheduling Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Scheduling Coordinator positions, which can be used as a reference in future career path planning. As a Scheduling Coordinator, it can be promoted into senior positions as a Capacity Planner that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Scheduling Coordinator. You can explore the career advancement for a Scheduling Coordinator below and select your interested title to get hiring information.