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Desktop Support I
6 month Contract
Onsite in Midland, TX
$20-30/hr - paid weekly - depending on experience in desktop support
Monitor, manage, and maintain the help desk and helpdesk/desktop related software
Conduct research on desktop products and recommend products for purchase
Troubleshooting and repairing to ensure laptops/desktops function correctly with multiple systems such as servers, storage, network and applications
Work independently to troubleshoot all support requests and follow escalation policies
Communicate directly with end users in person, over the phone, via e-mail and through remote assistance software to identify and resolve end user issues
Participate in testing, documentation and implementation of assigned projects
Track hardware/software, maintain inventory and software licensing
Required Qualifications:
High School Diploma or GED
Minimum one (1 ) year of IT Desktop Support experience
Minimum one (1 ) year of experience in Microsoft desktop operating systems including Microsoft Office
Full Time
$49k-60k (estimate)
06/23/2024
07/10/2024
addison.com
NEW YORK, NY
100 - 200
1962
Private
ROGER BYROM
$10M - $50M
Business Services
The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
Desktop support specialists often deal with clients who are having trouble with their systems.
04/15/2022: Petaluma, CA
Documents technical support procedures and maintaining customer records.
01/19/2022: Houston, TX
Desktop Support Specialists keep computer networks running efficiently for their organization.
03/03/2022: Saint Louis, MO
They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.
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Desktop support specialists maintain computer networks and provide technical help to computer users.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
02/01/2022: Carson City, NV
Gain experience with operating systems.
02/21/2022: Denver, CO
Experience in technical support positions is a plus.
04/15/2022: Clarksville, TN
Practice fixing common computer problems.
03/04/2022: Binghamton, NY
Use past security breaches as learning examples.
02/28/2022: Elyria, OH
Step 3: View the best colleges and universities for Desktop Support Specialist.