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Addison Group
Midland, TX | Contractor
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Addison Group
Midland, TX | Contractor
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Ovation Work Place Services
Midland, TX | Contractor
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3 Weeks Ago
Desktop Support Specialist
Addison Group Midland, TX
Apply
$44k-55k (estimate)
Contractor 2 Weeks Ago
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Addison Group is Hiring a Desktop Support Specialist Near Midland, TX

Desktop Support I

6 month Contract

Onsite in Midland, TX

$20-30/hr - paid weekly - depending on experience in desktop support

Monitor, manage, and maintain the help desk and helpdesk/desktop related software

Conduct research on desktop products and recommend products for purchase

Troubleshooting and repairing to ensure laptops/desktops function correctly with multiple systems such as servers, storage, network and applications

Work independently to troubleshoot all support requests and follow escalation policies

Communicate directly with end users in person, over the phone, via e-mail and through remote assistance software to identify and resolve end user issues

Participate in testing, documentation and implementation of assigned projects

Track hardware/software, maintain inventory and software licensing

Required Qualifications:

High School Diploma or GED

Minimum one (1 ) year of IT Desktop Support experience

Minimum one (1 ) year of experience in Microsoft desktop operating systems including Microsoft Office

Job Summary

JOB TYPE

Full Time

SALARY

$49k-60k (estimate)

POST DATE

06/23/2024

EXPIRATION DATE

07/10/2024

WEBSITE

addison.com

HEADQUARTERS

NEW YORK, NY

SIZE

100 - 200

FOUNDED

1962

TYPE

Private

CEO

ROGER BYROM

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support Specialist job description and responsibilities

Desktop support specialists often deal with clients who are having trouble with their systems.

04/15/2022: Petaluma, CA

Documents technical support procedures and maintaining customer records.

01/19/2022: Houston, TX

Desktop Support Specialists keep computer networks running efficiently for their organization.

03/03/2022: Saint Louis, MO

They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.

03/15/2022: Salt Lake City, UT

Desktop support specialists maintain computer networks and provide technical help to computer users.

01/26/2022: Vincennes, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Specialist jobs

Attend Customer service, customer support, and customer experience training.

02/01/2022: Carson City, NV

Gain experience with operating systems.

02/21/2022: Denver, CO

Experience in technical support positions is a plus.

04/15/2022: Clarksville, TN

Practice fixing common computer problems.

03/04/2022: Binghamton, NY

Use past security breaches as learning examples.

02/28/2022: Elyria, OH

Step 3: View the best colleges and universities for Desktop Support Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College