Job Summary

We are looking for customer service focused individuals to build a rewarding long-term career with us as a Field Property Claims Adjuster in the state of Minnesota! Candidates should reside nearby the following markets for preferred consideration: Minneapolis, MN.

Workplace: Remote - Selected candidate must reside in the state of Minnesota in order to inspect damage when our insured's have a water loss, a fire loss, or theft. This position cannot be done remotely from any other area due to the need for on-site inspection of property. This position may come with a company vehicle.

If you are looking for the following in your next career move:

• Paid training through the award winning and industry leading University of Farmers.
• Flexibility and independence to work outside the confines of a desk job.
• Total Rewards benefits package, 401K, and a competitive starting salary.
• Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of.

Then Farmers Insurance is the place for you!

Our Field Property Claims Adjusters will:

• Conduct virtual and field-based investigations by visiting policyholders’ homes to investigate property damage.
• Use claims handling software, a company car and laptop to determine claims related damage and write estimates in a paperless environment
• Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
• Use strong customer service skills to negotiate with policyholders to settle the claim.

If you have the following:

• High School diploma or equivalent required. Bachelors Degree preferred.
• Excellent customer service and communication skills.
• Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver's license. Final candidates will also be subject to a Motor Vehicle Record background check, because the position may include a company vehicle.

Candidates must be willing and able to:

• Inspect roofs and small, confined spaces that have been damaged.

Essential Job Functions

• Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases (has authority to make payment of assigned claims within prescribed limits).
• Adjusts all types of claims.
• Inspects damaged property and vehicles, and determines claims related damage.
• Estimates the cost of repair or replacement of damaged or stolen property and vehicles.
• Determines and reports on subrogation potential.
• Initiates the sale of salvage vehicles, personal property, and miscellaneous salvage items.
• Reports theft, fraud, and arson losses as required to state and industry agencies.
• Performs most duties on an individual basis, and work has a direct bearing on Management results.
• Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
• Personal contacts are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims.
• Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days.
• Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.
• Performs other duties as assigned.

Physical Actions

• Bending, Pulling, Sorting, Carrying up to 50 lbs.
• Pushing, Speaking (English).
• Climbing, Reaching, Standing.
• Key entering, Reading (English).
• Walking, Kneeling, Seeing.
• Writing (English).

Physical Environment

• Required job duties are normally performed in a climate- controlled office environment, but with exposure to some or all of the following environments when in the field: Uncontrolled outside environmental conditions.
• Excessive Noise Levels.
• Chemicals: Chemical/Biological.
• Conditions: Moving Mechanical Parts Areas considered dangerous Conditions, which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.

Education Requirements

• High school diploma or equivalent required. Bachelor’s degree preferred.

Experience Requirements

• Customer service experience, preferably in a retail environment.
• Construction or Insurance experience highly desirable and preferred.
• Candidate qualifications may be reviewed against the requirements for the associated levels of this position's core function.
• Must achieve minimum passing score on all claims training exams.

Special Skill Requirement

• Excellent communication skills – both written and oral.
• Computer skills - MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Valid driver's license.

Job Type: Full-time

Pay: $50,000.00 - $67,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Minneapolis, MN: Relocate before starting work (Required)

Work Location: On the road