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Aquent Studios is looking for a Desktop Support Associate to work on a proven team at one of our top Technology clients headquartered out of Moline,IL. This position provides basic day-to-day desktop support for a computing environment (computer center, unit computing, a community of users, etc.), following established procedures, in order to contribute to the smooth running of the client's environment. This is a tier 2 support role, and works on escalated tickets.
NOTE: This role is 100% onsite at any of our client facilities in the Quad cities - Moline,IL ; Johnston,IA ; Waterloo,IA. Fully remote candidates will NOT be considered for this position.
NOTE: No sponsorship is available for this role, now or in the future. No C2C
Support activities require some technical background while being strongly administrative in nature. Tasks may include: management of onsite desktop hardware, software troubleshooting, printer hardware management, and smart hands support for the server / network teams. This team also provides support for conference rooms, asset lifecycle management, and computer deployments for unit customers.
Top Must Haves:
1. 1-2 years of prior experience in desktop support preferred, Open to new graduates/entry-level as well
2. Experience working and collaborating in a team environment to solve problems and work on projects
3. Excellent communication skills
Other tasks may include:
Full Time
Business Services
$49k-60k (estimate)
08/23/2024
10/22/2024
aquent.com
BALTIMORE, MD
3,000 - 7,500
1986
Private
BLANCHE WOODBRIDGE
$500M - $1B
Business Services
Aquent is a recruitment agency that provides temporary staffing and outsourced project development for creative media and marketing businesses.
The job skills required for Desktop Support Associate include Troubleshooting, Networking, Desktop Support, Computer Science, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Associate positions, which can be used as a reference in future career path planning. As a Desktop Support Associate, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Associate. You can explore the career advancement for a Desktop Support Associate below and select your interested title to get hiring information.