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Trafigura
Montevideo, MN | Full Time
$59k-74k (estimate)
3 Weeks Ago
Trafigura
Montevideo, MN | Full Time
$59k-74k (estimate)
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Internova Travel Group
Montevideo, MN | Full Time
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Customer Support Analyst
Trafigura Montevideo, MN
$59k-74k (estimate)
Full Time 3 Weeks Ago
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Trafigura is Hiring a Customer Support Analyst Near Montevideo, MN

Main Purpose: Founded in 1993, Trafigura is one of the largest physical commodities trading groups in the world. Trafigura sources, stores, transports and delivers a range of raw materials (including oil and refined products and metals and minerals) to clients around the world. The trading business is supported by industrial and financial assets, including 49.6 percent owned global oil products storage and distribution company Puma Energy; global terminals, warehousing and logistics operator Impala Terminals; Trafigura's Mining Group; 50 percent owned DT Group which specialises in logistics and trading; and Galena Asset Management. A career at Trafigura offers a gateway to working on some of the most exciting challenges of a constantly evolving world – from helping to optimise supply chains to developing infrastructure and new markets. In a culture that is founded on openness and energy, our people work as part of a multinational, globally connected team and thrive in a fast-paced environment where they can nurture and commercialise bold ideas. Everyone has a voice and is empowered to collaborate across geographies and fields to help craft our business and the wider world. We know the importance and value of diversity in our company, and we invest in attracting, developing and retaining talent from all backgrounds. Main Purpose Integrate the Business Support team for retail activities in the region. Knowledge Skills and Abilities, Key Responsibilities: Knowledge, Skills and Abilities - University Degree or advanced student of International Business, Business Administration or similar. - At least 1 year of previous experience in similar position preferably in logistics. - Experience in Customer Relation Management Systems (CRM System) preferred. - Proficient in Microsoft Office and Outlook. - Fluent written and spoken English. - Excellent verbal and written communication skills. - Customer Service Oriented. - Excellent planning and organization skills. - Proactive and detail-oriented - Team player Key Responsibilities - Point of contact for customers. - Maintain all system information updated. - Process all vendor invoices received on timely manner. - Manage the invoicing process with clients. - Receive inbound calls from customers regarding orders and invoices. - Outbound calls for payments slippage, customer control. - Process invoices from finished WOs for Assistance and Maintenance. - Generate weekly and monthly invoicing reports, both from internal and external transactions. - Perform clerical duties of moderate complexity and scope in support of the accounting function. Key Relationships and Department Overview: Key Relations and Reporting Structure Reporting directly to Business Support Manager in Montevideo Equal Opportunity Employer We are an Equal Opportunity Employer and take pride in a diverse workforce. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status. At the heart of global supply, Trafigura connects vital resources to power and build the world. Through our Metals and Minerals, Oil & Petroleum Products and Gas, Power and Renewables, commercial divisions, we use infrastructure, logistics and financing to connect producers and consumers, using our deep understanding of the markets we serve to make supply more efficient, secure and sustainable. We are accelerating our investments in renewable energy, including hydrogen, ammonia and other low-carbon energy technologies required for the transition to a low carbon future. We are committed to responsible business practices and we work with our stakeholders to improve environmental and social standards, bringing greater trust and transparency to global supply chains. A career at Trafigura offers a gateway to working on some of the most exciting challenges of a rapidly changing world – from helping to optimise supply chains to developing infrastructure and new markets. In a culture that is founded on openness and energy, our people work as part of a multinational, globally connected team and thrive in a fast-paced environment where they can nurture and commercialise bold ideas. Everyone has a voice and is empowered to collaborate across geographies and disciplines to help shape our business and the wider world. We know the importance and value of diversity in our business and we invest in attracting, developing and retaining talent from all backgrounds. Founded in 1993, Trafigura is one of the largest independent employee-owned commodities groups in the world with over 12,000 people working across more than 60 offices. The Trafigura Group owns global multi-metals producer Nyrstar; fuel storage and distribution company Puma Energy; and joint ventures Impala Terminals, a port and logistics provider, and Nalo Renewables, investing in wind, solar and battery storage projects.

Job Summary

JOB TYPE

Full Time

SALARY

$59k-74k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

08/01/2024

WEBSITE

trafigura.com

HEADQUARTERS

Warrendale, PA

SIZE

1,000 - 3,000

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