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Technical Account Manager
intellectt Mountain View, CA
$113k-153k (estimate)
Contractor | Business Services 3 Weeks Ago
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intellectt is Hiring a Technical Account Manager Near Mountain View, CA

Title: Technical Account ManagerLocation: Mountain View, CADuration: Long TermJob DescriptionAs a Technical Account Manager, you will play a crucial role in managing and supporting the technical relationship between our enterprise customers and our cutting-edge Android enterprise solutions. Your expertise will be pivotal in ensuring seamless integration, deployment, and management of Android devices across various enterprise environments.
Key Responsibilities
  • Leverage your deep domain knowledge of Android enterprise solutions, including bulk enrollment tools like Google Zero Touch and Samsung Knox Mobile Enrollment.
  • Demonstrate proficiency in EMM/MDM solutions, with hands-on experience in enrolling and managing Android devices using at least one EMM solution such as VMware Workspace One, Microsoft Intune, Ivanti, or SOTI.
  • Apply broad technical knowledge of Pixel devices, including understanding functionalities, features, capabilities, and core hardware components such as custom chipsets.
  • Engage with large customers, providing technical expertise to answer queries persuasively and articulate the capabilities of Pixel and Android Enterprise solutions.
  • Conduct initial triage of customer queries related to Pixel/Android enterprise technologies and coordinate with internal Google teams to ensure swift resolution.
  • Possess a thorough understanding of the Android platform architecture, including Android OS, developer tools like ADB, Android Enterprise functionalities, and APIs.
  • Utilize strong interpersonal and collaboration skills to effectively understand and respond to customer technical requirements.
Preferred Qualifications
  • Certification as an Android Enterprise Certified Associate or higher.
  • Experience in retail, government, and finance sectors, bringing domain-specific knowledge and expertise.
Education And Experience
  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Minimum of 5 years of experience in a technical account management or similar role within the technology industry.
  • Proven track record of managing large enterprise customers and delivering technical solutions in a fast-paced environment.
  • Experience with Android OS and enterprise mobility management tools, particularly in deployment and support scenarios.
Skills And Competencies
  • Strong technical acumen with the ability to quickly learn and adapt to new technologies.
  • Excellent problem-solving skills and the ability to perform well under pressure.
  • Exceptional communication skills, both verbal and written, with the ability to explain complex technical concepts to diverse audiences.
  • Ability to build and maintain strong customer relationships, ensuring customer satisfaction and success.
  • A proactive approach with a focus on continuous improvement and innovation.

Job Summary

JOB TYPE

Contractor

INDUSTRY

Business Services

SALARY

$113k-153k (estimate)

POST DATE

06/04/2024

EXPIRATION DATE

11/25/2024

WEBSITE

intellectt.com

HEADQUARTERS

ISELIN, NJ

SIZE

200 - 500

FOUNDED

2018

CEO

KIRAN MADALA

REVENUE

$5M - $10M

INDUSTRY

Business Services

Related Companies
About intellectt

Intellectt Inc. was founded to set a new standard in Consulting and Staffing Industry. Our company is made up of dreamers, calculated risk-takers, diligent people that go to fight for the brand of our client. Intellectt Inc. and our affiliated brands provide innovative talent solutions that make our clients businesses better. Our verticals include Healthcare and IT. We exist to become the finest and most esteemed staffing company across the USA and we look forward to putting our talents to use to push your organization forward.

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The job skills required for Technical Account Manager include Account Management, Customer Relationship, Communication Skills, Problem Solving, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Account Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Account Manager positions, which can be used as a reference in future career path planning. As a Technical Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Account Manager. You can explore the career advancement for a Technical Account Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Account Manager job description and responsibilities

Developed new specialty business by providing technical support and relationship management across cross functional teams at new and existing accounts.

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Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.

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Technical account managers provide high-level tech support to their customers and project teams before and after a sale or transaction.

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The technical account manager will work with the client to build strong relationships and ensure customer satisfaction.

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They provide reports to product developers and stakeholders product performance and track account metrics.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Account Manager jobs

Those Technical Account Managers who do attend college, typically earn either a Business degree or a Computer Science degree.

02/03/2022: Anderson, IN

View more details on Technical Account Manager salaries across the United States.

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Extensive experience within a technical or account management area.

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Help drive team expertise and technical thought leadership.

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Proven ability to consult and be consulted on topics requiring product/technical expertise.

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Step 3: View the best colleges and universities for Technical Account Manager.

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