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Desktop Support Technician II: 24-01601
Akraya Inc. Mountain View, CA
$60k-75k (estimate)
Full Time 4 Days Ago
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Akraya Inc. is Hiring a Desktop Support Technician II: 24-01601 Near Mountain View, CA

Primary Skills: Desktop Support, Windows/Mac Support, Active Directory, MS Exchange,
Duration: 18 Months
Contract Type: W2 Only
Location: Mountain View - CA ()
Pay Range:$40 - $50 per hour
#LP
NOTE: Role open to Women Back to Work candidates with a career gap
Looking for a new job that will give YOU a sense of accomplishment?Job ResponsibilitiesWe are seeking a dedicated Service Desk and Desktop Support Specialist to provide comprehensive IT support within our dynamic company. The ideal candidate will assist remotely and onsite, ensuring all computers and networks are secure, deploying updates, and educating staff on IT practices while troubleshooting a variety of technical issues. This role includes working closely with both technical and non-technical users to resolve issues promptly and efficiently.
  • Provide remote desktop assistance, telephone support, and troubleshoot computer issues.
  • Ensure system backups, security updates, and the integrity of IT infrastructure.
  • Guide staff on the use of computer programs and adherence to security standards.
  • Perform hardware and software installations, maintenance, and troubleshooting.
  • Coordinate with vendors for problem resolution and manage IT documentation and ticket queues effectively.
JOB REQUIREMENTS:
  • Proven ability to troubleshoot software, hardware, and connectivity issues.
  • Excellent interpersonal and communication skills to interact with all levels of an organization.
  • Strong familiarity with Windows and Mac OS, MS Exchange, and network configurations.
ABOUT AKRAYA"Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!"

Job Summary

JOB TYPE

Full Time

SALARY

$60k-75k (estimate)

POST DATE

06/09/2024

EXPIRATION DATE

07/07/2024

WEBSITE

Akraya.com

HEADQUARTERS

SANTA CLARA, CA

SIZE

100 - 200

FOUNDED

2010

TYPE

Private

CEO

KUMAR SRIKANTAN

REVENUE

$10M - $50M

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About Akraya Inc.

AKRAYA provides information technology staffing and consulting services.

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