Webcast and Event Support

Job Description:

· Run corporate webcasts and provide support for UC technologies such as Webex, Microsoft Teams and Cisco video conferencing. 

· Organization

o Planning, executing, tracking multiple meetings

o Ability to keep up to date on virtual event technology

o Liaison between facilities, Booking team

· Coordinating (Webcast production)

o Scheduling and booking

o Attend in client meetings and conference calls to identify issues and make recommendations

· Technical skills

o Knowledge of current platforms and social media technology is a plus

o Microsoft Teams, MS Live Events, Pearl 2, IBM (Ustream), Webex Meeting, WebEx Events, Jira, VC Systems

· Video editing programs (Adobe Premiere Pro)

· Video and audio CODECS

· MS O365 Suite proficient

· Proficiency with working with AV equipment, mixers, HD, and various support and trouble-ticket systems (Service Now) 

Skills:

· Minimum 3 years of experience in IT working as Telecom and Webcast technician

· Minimum Bachelor’s degree in Computer Science, Engineering or related discipline 

· Experience using collaboration and conferencing tools such as Cisco Webex, Microsoft Teams 

· Experience with Vyopta, Synergysky, MagicInfo, Cisco TMS and Expressway is a plus 

· Technical, analytical, and presentation skills with a high degree of self-motivation and can-do attitude with strong MS office skills 

· Ability to work in a dynamic environment and adhere to tight deadlines 

· Resilient and result driven to meet the required deadlines 

· Strong communication and interpersonal skills (verbal and written)