3 Jobs in Murrysville, PA
Integrated Resources Inc is Hiring a Clinical Support Representative Near Murrysville, PA
Hybrid role in Murrysville, PA. Workers can expect to be onsite :20% of the time. 2-3 week training period upon starting at the Murrysville, PA location.
Job DescriptionOUTCOMES:
The Clinical Support Representative, Project UNO has the primary responsibilities within the call center of:
- Responding to remediated patient product inquiries via telephone or in written communication via internet-based email.
- Possesses interpersonal skills and technical/clinical product knowledge and expertise which are critical to responding to daily patient-centric activities.
- Troubleshooting problems with malfunctioning electro/mechanical equipment.
- Ability to interact on a professional level with patients/caregivers concerning remediated devices.
- Documents all patient interactions following the assigned Quality System Procedures.
- Reports all quality product failure claims per approved process.
- Willingness and ability to work in a warehouse environment setting PAP devices that will be shipped to patients.
The successful candidate will:
- Demonstrate Conflict Management, Timely Decision Making, Process and Time Management Skills.
- Display Exceptional Troubleshooting Skills
- Show a Willingness to take on Stretch Assignments
- Display a commitment to quality by following required procedures and practices; take all appropriate measures to ensure quality; search for opportunities for continuous improvement.
- Demonstrate the ability to follow simple and complex work instructions; actively listen to directions and perform tasks with little additional follow-up or direction.
- Ability to deal with multiple tasks and conflicting priorities
- An action/problem solving orientation including independent thought process and independent learning
- Maintain Clinical Skills and Certifications
- Outstanding Interpersonal skills
- Exceptional Organizational Skills
- Critical Analysis and Problem Solving
This position requires:
- A.S or B.S in Respiratory Therapy from an Accredited Respiratory Therapy Program
- Current RRT or CRT
- Current license in Respiratory Therapy
- Advanced Computer Skills
A successful candidate will have:
- A minimum of 2 years of appropriate Clinical experience in Hospital and/or Homecare Clinical Setting is preferred
- Understanding of CPAP/BIPAP devices preferred
- Professional phone skills and Customer Service Skills highly desired.
- Experience with use of software including Microsoft Office, Word, Excel preferred
- SAP experience highly desired
- Experience in the medical device industry preferred, but not required.
- This position performs in a standard call center environment which includes rotating shift requirements.
- The Project UNO RT Recall Line is open 8am to 5pm EST. Successful candidates rotate through working two shifts (8am to 4pm and/or 9am to 5pm) on the phone.
- Candidate may also be required to work in our warehouse facility setting PAP devices that will be shipped to patients.
- Candidate must be able to be on their feet for several hours a day (warehouse work) and be able to lift/carry 15 lbs.
- This position also requires a demonstrated proficiency in use of standard office equipment a^€“ including computers.
- EOE/AA
Job Summary
Full Time
$45k-60k (estimate)
07/22/2024
01/14/2025
BONITA SPRINGS, FL
50 - 100
2014
$10M - $50M
Related Companies
The job skills required for Clinical Support Representative include Customer Service, Written Communication, Organizational Skills, Microsoft Office, Problem Solving, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Clinical Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Clinical Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Clinical Support Representative positions, which can be used as a reference in future career path planning. As a Clinical Support Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Clinical Support Representative. You can explore the career advancement for a Clinical Support Representative below and select your interested title to get hiring information.
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