2 Jobs in Naperville, IL
Great Lakes Credit Union is Hiring a Branch Manager Near Naperville, IL
Full-time
Description
The primary purpose of our Branch Manager is to assist Great Lakes Credit Union to live out our vision, "To be the members' trusted financial partner".
As a Branch Manager, you will be responsible for ensuring the branch provides exceptional service to both internal and external members, in alignment with our Service Promise. A key component of this service is ensuring all team members identify the financial needs of the members and recommend appropriate products and services. In this role, you are responsible for developing a positive working environment for the branch's Member Specialists, which would include training and developing staff to be able to effectively meet or exceed their goals. Additionally, you would represent Great Lakes Credit Union within the community to enhance and expand the brand awareness.
As a Branch Manager you will:
- Direct operations and sales of the branch, and support and promote a sales and service driven culture.
- Achieve, and helps staff to achieve individual, branch, and Credit Union goals.
- Ensure that the Branch Manual is followed, understood, and referenced when necessary.
- Ensure that Sr Management is informed of problematic situations in a timely manner.
- Ensure Branch opens for daily operations and is balanced and secured each business day.
- Ensure security and maintenance of Branch assets including property, equipment, records, cash, and negotiable instruments and maintains accurate records
- Exercise discretion and independent judgment in interpreting policies and procedures, making exceptions as required. Resolves member complaints, tactfully explaining specific policies and procedures
- Participate in community activities, e.g. Chamber of Commerce and other local community organizations.
- Hold periodic staff meetings with assigned personnel to discuss areas needing improvement, changes in procedures, new developments, provides direction and to present general information.
- Maintain favorable relations with outside vendors
- Comply with federal and state regulations and internal controls and expectations in compliance with GLCU's policies and procedures.
- Exercise discretion/ independent judgment in interpreting policies/procedures; makes decisions/exceptions.
- Perform duties of a Financial Service Advisor and Teller as required.
- Participate on project teams as necessary.
- Participate with planning, developing, and implementing training sessions
- Assist the Regional Manager with mergers.
- Assist with day-to-day questions and situations for other managers.
- Demonstrate Leadership skills in meetings, situations, and decision-making.
- 3 to 5 years of previous lending experience with a proven performance record.
- A 2-year college degree, or completion of a specialized study or training.
- Proven leadership skills.
- Demonstrated excellent customer service and communication skills.
- A passion for helping and supporting others.
- A high degree of accuracy and attention to detail.
- Proficient with computer applications and systems, including Microsoft Word, Excel, and Outlook.
- Ability to multi-task and handle sensitive financial information.
Job Summary
Full Time
$63k-78k (estimate)
06/24/2024
07/10/2024
glcu.org
PERRYSBURG, OH
50 - 100
1938
DAVID W SEEGER
$5M - $10M
Banking
Related Companies
About Great Lakes Credit Union
Founded in 1938, GLCU continues to be a growing staple in the community. Today the not-for-profit financial institution serves over 80,000 members and has $870 million in assets. It is headquartered in Bannockburn and has 12 branches throughout Chicagoland. GLCU also belongs to the CO-OP Shared Branching Network. Members can access accounts nationwide at over 5,600 institutions in 50 states, and at any of the 30,000 fee free COOP ATMs. The credit union prides itself in building lifelong relationships and providing financial education for members during all life stages. Great Lakes Credit Union ...
has 12 branch locations: 351 E Rt 173, Antioch, IL 60002 267 S. Weber Road, Bolingbrook, IL 60490 1011 W. Lawrence Avenue, Chicago, IL 60640 18130 Pulaski Road, Country Club Hills, IL 60478 345 E. Congress Pkwy., Crystal Lake, IL 60014 7275 Grand Ave, Gurnee, IL 60031 1727 Freedom Dr, Naperville, IL 60563 2525 Green Bay Rd, North Chicago, IL 60064 2135 N IL Route 83, Round Lake Beach, IL 60073 3290 N. Lewis Ave, Waukegan, IL 60087 180 S. Eastwood Drive, Woodstock, IL 60098 2145 Sheridan Road, Zion, IL 60099 Please feel free to contact us: General Service Toll Free U.S. - (800) 982-7850 Local and Outside the U.S. - (847) 578-7000 Mortgages - (833) ASK-GLCU | (833) 275-4528 Loan Center - (844) 235-LOAN | (844) 235-5626 Mail: P.O. Box 1289, Bannockburn, IL 60015 Branch Locations: https://www.glcu.org/about_us/locations/
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The following is the career advancement route for Branch Manager positions, which can be used as a reference in future career path planning. As a Branch Manager, it can be promoted into senior positions as a Top Branch Administration Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Branch Manager. You can explore the career advancement for a Branch Manager below and select your interested title to get hiring information.
