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6 Jobs in Niagara Falls, NY

Merani Hotel Group
Niagara Falls, NY | Full Time
$27k-36k (estimate)
1 Week Ago
Merani Hotel Group
Niagara Falls, NY | Full Time
$27k-36k (estimate)
4 Weeks Ago
Days Inn & Suites
Niagara Falls, NY | Full Time
$29k-36k (estimate)
2 Months Ago
Comfort Inn and Suites Niagara Falls
Niagara Falls, NY | Part Time
$27k-36k (estimate)
4 Months Ago
Comfort Inn and Suites Niagara Falls
Niagara Falls, NY | Part Time
$27k-36k (estimate)
4 Months Ago
People Incorporated
Niagara Falls, NY | Full Time
$29k-33k (estimate)
7 Months Ago
Front Desk Agent
Merani Hotel Group Niagara Falls, NY
$27k-36k (estimate)
Full Time | Accommodations 1 Week Ago
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Merani Hotel Group is Hiring a Front Desk Agent Near Niagara Falls, NY

Salary Range
  • $17-$20/hour- based on work experience
Employee Benefits
  • Paid Time Off
  • 401K & Employer Match
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Health Savings Account
  • Life Insurance
  • Disability Insurance
  • Employee Discounts
Job SummaryThe front desk clerk will assist guests with inquiries and other needs during registration, stay, and checkout.
Duties/Responsibilities
  • Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout.
  • Warmly and professionally welcomes all guests.
  • Directs guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping.
  • Treats requests with professionalism, tact, and a courteous manager.
  • Ensures prompt delivery of final bills to guests.
  • Ensures the lobby and shared areas are neat and orderly.
  • Maintains knowledge of hotel policies including room rates, discounts, special offerings, and community events.
  • Maintains knowledge of upcoming events, local area, and hotel offerings.
  • Performs other related duties as assigned.
Required Skills/Abilities
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills, including dealing with difficult and rude patrons.
  • Excellent organization skills and attention to detail.
  • Familiarity with the Niagara Falls area with the ability to provide directions and maps to local attractions and destinations.
Education/Experience
  • High school diploma or equivalency required.
  • At least one year of experience preferred.
Physical Requirements
  • Prolonged periods of standing at front desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$27k-36k (estimate)

POST DATE

06/08/2024

EXPIRATION DATE

07/06/2024

WEBSITE

meranihotelgroup.com

HEADQUARTERS

NIAGARA FALLS, NY

SIZE

25 - 50

FOUNDED

2009

CEO

TONY ROMAS

REVENUE

<$5M

INDUSTRY

Accommodations

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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

12/11/2021: Atlanta, GA

A Front Desk Agent ensures customers receive the best service possible from the property.

02/10/2022: Fayetteville, AR

Some front desk agents served a hotel associate apprenticeship.

01/05/2022: Albany, GA

The front desk agent can check different guest queries, they can check different problems and various complaints.

12/01/2021: Richmond, VA

The front desk agent can also post charges towards a guest account.

01/11/2022: Cleveland, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

11/30/2021: Saint Paul, MN

Seek Out Hospitality Skills Training Opportunities.

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Finally, Add A Summary Or Objective Statement.

01/17/2022: Fort Worth, TX

Step 3: View the best colleges and universities for Front Desk Agent.

Calvin University
Colby-Sawyer College
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University of South Carolina--Upstate
New York University
CUNY--Queens College