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The best thing about this role
Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference.
We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.
Recently named a Forbes America's Best-In-State Employer 2022!
What you'll do
The Ambulatory Office Assistant I serves as the first point of contact for patients within the Bassett Healthcare Network.
This is a key role in the patient centered care team. Demonstrates excellence in all patient and customer encounters including face-to-face and telephone interactions.
Assures that a high quality patient experience takes place by providing administrative and / or clinical support to ambulatory patient care teams through excellent customer service, attention to detail, and interpersonal skills.
Responsible for providing clear, accurate, timely communication to nurses and providers regarding patients. Responsible for accurate, appropriate scheduling of patients for optimum care and provider efficiency.
Responsible for collecting demographic and financial information during the scheduling and / or registration processes to ensure full and timely revenue capture.
May have direct revenue responsibility through payment collection, cash handling, processing of insurance eligibility and managed care information.
May also have direct patient care responsibilities.
Offers alternate providers or locations when appropriate to meet the patient’s needs. Raises up patient’s needs that they cannot meet to the Supervisor or Supervising Nurse.
Directs any requests from providers or other staff to adjust appointment schedules to Supervisor for review and approval before acting, as noted by Supervisor.
When Appropriate prior authorizations are obtained and documented appropriately within the referral.
Language barriers are assessed and authorizations & equipment obtained if necessary.
Call and tracks pertinent patient information not received in clinic to ensure arrival prior to patient appointment.
Prepares medication refill messages by obtaining all required information per provider and departmental guidelines.
Processes same day requests for Medical Records for patient care continuity as needed. Seeks assistance from HIM resources with any questions about how to process a release or what information to release.
What we need from you
Education :
High School Diploma or GED, preferred
Experience :
License / Certification :
Skills :
Physical Requirements :
Medium Work - Exerting up to 50 lbs. for force occasionally, and / or up to 20 lbs. of force frequently, and / or up to 10 lbs.
of force constantly to move objects
Hazards :
Occasional bodily fluids / bloodborne exposure, burns, chemical, electrical, explosives, mechanical, radiation / radiant energy
Working Conditions :
Travel :
Occasional Travel - The job may require travel from time- to-time, but not on a regular basis
Total Rewards
Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind.
Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include :
Specific benefit offerings may vary by location and / or position.
Pay Range
Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards.
The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement.
Pay Range Minimum : USD $16.00 / Hr.
USD $16.00 / Hr.
Pay Range Maximum : USD $24.00 / Hr.
USD $24.00 / Hr.
We love the difference people bring
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.
Last updated : 2024-05-22
Full Time
$37k-46k (estimate)
05/23/2024
08/22/2024
nycamh.com
Oneonta, NY
<25
The job skills required for Office assistant include Customer Service, Data Entry, Scheduling, Time Management, Attention to Detail, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be an Office assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office assistant. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Office Assistant job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Office Assistant jobs
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Obtain the recommended certifications.
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Step 3: View the best colleges and universities for Office Assistant.