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About Us:
Sergeant Laboratories is a dynamic and innovative technology company that is rapidly expanding. Best known for producing the award-winning student technology management platform, AristotleK12. Used by millions of students and educators worldwide, AristotleK12 incorporates the latest in machine learning and artificial intelligence to assist schools across the globe with managing student technology and improving learning outcomes. Job
Role Description:
We are currently seeking a Customer Success Specialist to join our dynamic team during the overnight hours to ensure customers have access to technical support 24/7. The ideal candidate will be a self-starter with excellent communication skills, adaptability, and a strong sense of empathy. This role will involve providing technical assistance and support to our clients, ensuring their satisfaction with our products and services.
Key Responsibilities:
Qualifications:
What We Offer:
Sergeant Laboratories is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
Schedule:
Shift availability:
Ability to Commute:
Work Location: In person
Full Time
$60k-77k (estimate)
08/16/2024
12/13/2024
directinertia.com
<25
The job skills required for Customer Success Technician include Problem Solving, Communication Skills, Technical Support, Customer Success, Customer Interaction, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Success Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Success Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Success Technician positions, which can be used as a reference in future career path planning. As a Customer Success Technician, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Technician. You can explore the career advancement for a Customer Success Technician below and select your interested title to get hiring information.