Description

Chrono Toys, a leading retail store specializing in collectibles and toys, is seeking a dynamic and experienced Retail Store Manager to oversee our Las Americas Premium Outlets location. As the Retail Store Manager, you will be responsible for leading a team of retail professionals to drive sales, provide exceptional customer service, and maintain a positive work environment. The Retail Store Manager will be responsible for managing all aspects of the store, including hiring, scheduling, and overseeing daily operations.

Responsibilities:

• Recruit, train, and develop a team of sales associates to achieve store goals and objectives.
• Manage and hold accountable assistant managers to ensure they are fulfilling their responsibilities and performing to the best of their abilities.
• Train and develop staff on loss prevention measures and superior customer service techniques.
• Schedule and manage employee shifts to ensure adequate coverage and excellent customer service.
• Develop and implement strategies to increase sales and improve profitability.
• Monitor and analyze sales reports to identify trends and opportunities for improvement.
• Manage inventory levels to ensure that the store is stocked with the right products at the right time.
• Implement and enforce company policies and procedures.
• Foster a positive work environment by promoting teamwork, communication, and collaboration among employees.
• Train and develop staff on current pop culture trends, including movies, TV shows, and other relevant topics.
• Handle customer complaints and ensure that they are resolved in a timely and satisfactory manner.
• Monitor and analyze sales reports to identify trends and opportunities for improvement.
• Ensure that the store is clean, organized, and visually appealing at all times.

Requirements

• 2 years of retail store management experience, preferably in a specialty store environment.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Demonstrated ability to drive sales and improve profitability.
• Strong organizational skills and attention to detail.
• Ability to work a flexible schedule, including evenings and weekends.
• Passion for collectibles and toys is a plus.

If you meet the above qualifications and are interested in this exciting opportunity to join our team, please submit your resume and cover letter. We look forward to hearing from you!