Job Summary: We are seeking a reliable and customer-oriented Front Desk Clerk/Night Auditor to join our team. As a Front Desk Clerk/Night Auditor, you will be responsible for providing exceptional guest services and ensuring the smooth operation of the hotel during the night shift. Duties: - Greet guests and provide them with a warm welcome - Check-in and check-out guests efficiently and accurately - Handle guest inquiries, requests, and complaints promptly and professionally - Assist guests with reservations, room assignments, and special requests - Process payments and maintain accurate records of transactions - Maintain a clean and organized front desk area - Answer phone calls and direct them to the appropriate department or staff member - Provide information about hotel facilities, services, and local attractions - Perform night audit duties, including reconciling daily transactions, preparing reports, and balancing accounts Requirements: - Previous experience in front desk or guest service roles preferred - Knowledge of hotel management systems is a plus - Excellent communication and interpersonal skills - Strong customer service orientation - Ability to handle difficult situations with patience and professionalism - Proficient in phone etiquette and operating phone systems - Bilingual skills (English/Spanish) are a plus - Must be able to work night shifts, weekends, and holidays Join our team and enjoy the following benefits: - Competitive pay rates - Opportunities for career advancement within the hospitality industry - Training and development programs to enhance your skills - Employee discounts on hotel stays If you have a passion for providing exceptional guest experiences and possess the required qualifications, we would love to hear from you. Apply now to join our team as a Front Desk Clerk/Night Auditor!

Job Type: Seasonal

Pay: $14.19 - $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Vision insurance

Schedule:

• Evening shift
• Night shift
• Overnight shift

Work setting:

• In-person
• Resort

Ability to Relocate:

• Lake Ozark, MO 65049: Relocate before starting work (Required)

Work Location: In person