Are you passionate and interested in helping others? Do you care about great service and quality products? At White Horse Vapor, we place people who are serious about quitting smoking on a pedestal. Making that decision is difficult and with the right support, it is not only attainable, but it is the heart of what we do. We offer an energetic and engaging work environment!

We are seeking an outgoing and dynamic team member who will drive sales & service, support through respectful, collaborative, agile, determined, and driven interactions with customers and our team members. If you are a customer-focus, responsible, dedicated, enthusiastic & confident with strong interpersonal skills and a strong work ethic then we would like to speak with you.

Our culture empowers us to provide quality alternatives to smoking, experience-focused customer service, growth opportunities and a variety of benefits with perks.

A day in the life:

• Be an agile WHV expert.
• Drive personalized experiences & share compassion, knowledge using a customer focused approach.
• Cultivate respectful customer relationships. Though many customers shop online these days, the store is where we meet many of our customers for the first time.
• Support team to complete special projects, inventory management duties, and cash management & return procedures.
• Collaborate - whether it’s assisting with cleaning, organizing stock or innovating a better way of doing things. Share your feedback and ideas to contribute to our overall success!
• Manage team to execute opening & closing store procedures.
• Coach & drive retail sales staff.
• Support fulfillment team with coverage from retail staff when needed.

Your benefits and perks:

• Competitive pay
• Referral bonus program
• Employee discount on products

What you bring:

• High School Diploma or GED, required
• 2 years or more experience in retail, direct customer sales & service, or hospitality, preferred
• A real passion for helping, respect for sustainability, and curiosity to educate oneself and others on our products
• A respectful, agile, collaborative, determined, and driven mindset
• Ability & willingness to work flexible hours including but not limited to: opening & closing shifts, Saturday or Sunday shifts, & holidays (must work 2 weekends per month) Sundays are paid at time and a half.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• Employee discount

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Retail: 2 years (Required)

Work Location: In person