2 Jobs in Pacific, MO
Walker Products Inc. is Hiring a Customer Service Representative - Bilingual Near Pacific, MO
Responsible for maintaining orders, quotes, contract pricing, and correspondence material for customers. Logs and records customer contacts; takes orders and processes sales orders to shipping.
Primary Responsibilities
- Maintains positive customer relations with established customers or new accounts.
- Contacts customers to determine needs.
- Takes and processes sales orders - arranges for shipping.
- Informs customer of ship date, pricing, and verification.
- Calls new customer leads to establish working relationship for possible business sales and transactions. Generates weekly customer contact log. Records pertinent customer information.
- Solicits sale of new or additional services.
- Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
- Records customer complaints and warranty returns.
- Issue any necessary credits to customer accounts for returns or shortages.
- Review part shortages to give the customer better fill rates and to notify customers of any anticipated delay.
- Maintains customer files according to department protocol.
- Notify Shipping of any necessary documents for international shipments.
- Notify Shipping of any packaging or labeling instructions for customer orders.
- Track payment on in advance customers and releasing shipments as payment is made.
- Develop good relationships with outside sales representatives.
- Because of the changing nature of our business, this job description will inevitably change. The employee will, from time to time, be required to undertake other activities of a similar nature that fall within his/her capabilities as directed by management.
- Must have computer experience in Excel, Word, and Access.
- Fluent in Spanish
- Must be detail oriented.
- High school degree or GED required
- Ability to follow directions
- Excellent customer service skills
Job Summary
Full Time
Wholesale
$37k-46k (estimate)
04/26/2023
07/04/2024
walkerproducts.net
LINCOLN, KS
<25
1954
CRAIG WALKER
$5M - $10M
Wholesale
Related Companies
About Walker Products Inc.
WALKER PRODUCTS COMPANY, INC. is a company based out of P.O. BOX 349, LINCOLN, Kansas, United States.
The job skills required for Customer Service Representative - Bilingual include Customer Service, Billing, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative - Bilingual. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative - Bilingual. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative - Bilingual positions, which can be used as a reference in future career path planning. As a Customer Service Representative - Bilingual, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - Bilingual. You can explore the career advancement for a Customer Service Representative - Bilingual below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
