Jim McPeake - State Farm Insurance Agent is an insurance company based in Paducah, Kentucky. As an insurance agent, our company is committed to providing exceptional customer service and support to our clients. We strive to help individuals and families protect their assets and provide a sense of security. Role Description

This is a full-time on-site role for a Customer Service Representative at Jim McPeake - State Farm Insurance Agent. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, providing information about insurance policies, and ensuring customer satisfaction. They will also assist with policy renewals, claims processing, and policy amendments. Qualifications

• Customer Service Representatives, Customer Support, and Customer Service skills
• Strong focus on customer satisfaction and providing an excellent customer experience
• Effective verbal and written communication skills
• Attention to detail and ability to accurately process information
• Ability to handle multiple tasks and prioritize workload
• Knowledge of insurance policies and procedures is a plus
• Proficiency in using computer systems and software
• High school diploma or equivalent