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Universal Associate - Capital City Bank - More than your bank. Your banker.
Hours :
Monday - Friday 40 Hours
General Summary
The Universal Associate (UA) position provides prompt, efficient and friendly service to clients. This role assists clients with their banking needs, which may include introducing clients to technology.
Provides information about Bank products and services as well as identifies opportunities through conversations to satisfy clients’ and prospective clients’ financial needs and goals.
Follows established policies and procedures.
A Universal Associate will be responsive to both Personal Banker and Teller needs of clients.
All associates at Capital City Bank have access to confidential client information and must practice discretion at all times.
Principal Duties and Responsibilities Are Reflective of a Universal Associate and Not Necessarily in Order of Frequency or Importance
Employer determines the essential functions of the job.
All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT at all times.
Associates will consistently follow policies and procedures as established by Capital City Bank, with department managers setting the standard.
Associated Duties
Provides additional support to manager and department colleagues.
Completes all assigned / required Bank training within established timelines.
Knowledge, Skills and Abilities (KSA) Required
The following KSAs are usually acquired through 1-2 year’s work experience and / or a combination of work and education.
Experience in client service, sales, cash handling is required.
Education
High school diploma or equivalent. Relevant client service and referral experience may substitute for the education requirement.
Working Conditions
Capital City Bank associates are our greatest asset. We offer the following benefits
EOE / Protected Veterans / Disabled / Drug Free
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job.
Rather, they are intended only to describe the general nature of the job.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. This job description does not restrict Capital City Bank from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time.
This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the Bank or department change or for other reasons deemed appropriate.
Full Time - M-F; some Saturdays
Part Time 30-39 Hours per week; some Saturdays
Part Time 20-29; not to exceed 29 hours per week (including Saturdays)
Last updated : 2024-06-23
Full Time
$29k-35k (estimate)
06/24/2024
09/21/2024
The job skills required for Universal associate include Cash Handling, Products and Services, Client Service, Bank Secrecy Act, Initiative, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be an Universal associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Universal associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Universal associate positions, which can be used as a reference in future career path planning. As an Universal associate, it can be promoted into senior positions as a Teller III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Universal associate. You can explore the career advancement for an Universal associate below and select your interested title to get hiring information.