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Job Title: Field Service Supervisor
Reports To: Service Manager
Job Summary:
Responsible for maintaining the scheduling of all field work, communicating and advising customers (both external and internal) of all aspects of repairs, and enforcing company’s policies and procedures.
Responsibilities:
• Coordinate field repairs, services, and maintenance of equipment
• Direct troubleshooting, inspection, repair and testing of equipment in the field
• Develop and maintain repair schedules for all field personnel on daily basis
• Create work orders and oversees ordering of necessary parts and materials, providing all pertinent information to service department administrative assistant for closing of work orders and invoicing
• Maintain constant communication with customers by providing repair estimates, change recommendations, scheduling, and completion dates for field repairs and services, and obtains customer approval for these services
• Communicate with other internal department by providing repair estimates, change recommendations, scheduling, and completion dates for field repairs or services
• Oversee maintenance condition of all rental units in the field
• Responsible for receiving, pre-delivery and delivery condition of all new equipment in the field, maintaining all necessary records
• Provide schedules for outside vendors and manufacturers
• Responsible for Specialized Tooling utilized in the field, condition of tools, maintenance and updating
• Track the failed parts removed from all machines in the field – customer, internal, or warranty repairs within company guidelines
• Oversee maintenance of field technician service trucks, lube trucks and other service department vehicles for safety, repairs, and maintenance
Education/Experience/Skill:
• Associate Degree or equivalent experience
• Five years’ experience as a heavy equipment technician
• Excellent written and verbal communication skills
• Thorough understanding of basic mechanical, hydraulic, electrical, and structural systems
• Knowledge of company’s parts order system and work order system
• Proficient in Word, Excel and other software programs
• Excellent organizational skills
Full Time
Wholesale
$71k-88k (estimate)
06/24/2024
08/30/2024
linderco.com
PLANT CITY, FL
200 - 500
1996
JOHN L COUGHLIN
$50M - $200M
Wholesale
LINDER INDUSTRIAL MACHINERY is a machinery company based out of 1601 Frontage Rd S, Plant City, FL, United States.
The job skills required for Field Service Supervisor include Field Service, Scheduling, Troubleshooting, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Supervisor positions, which can be used as a reference in future career path planning. As a Field Service Supervisor, it can be promoted into senior positions as a Field Service Supervisor III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Supervisor. You can explore the career advancement for a Field Service Supervisor below and select your interested title to get hiring information.