For 90 years, Boelter has been helping our customers create unforgettable experiences. Our focus is to provide unparalleled service and high-quality products. Boelter takes your best and makes it even better.
Boelter participates in every aspect of the restaurant supply, hospitality, and beverage industries. From designing commercial kitchens to delivering barware supplies, from installing food service equipment to staging the perfect tabletop - with our full spectrum of services and products - we bring inspiration to the table.
Job Title: Business Process Analyst
Reports To: Director of Operations and Integration
Location: Waukesha
Revision Date: 5/17/2024
FLSA Status: Exempt
POSITION SUMMARY:
The Business Process Analyst works with cross functional teams to assess, map, identify and implement improved business processes to support world-class service. They synchronize our improvement efforts by acting as a liaison between our leaders, technical teams, and end users.
This associate embodies and executes our company core values within all day-to-day duties and responsibilities:
We work as a team, leveraging our collective strengths
We are passionate, bringing resiliency, creativity and grit
We do what’s right with honesty, respect and accountability
We are reliable, through innovative and streamlined processes
We have fun, celebrating successes and learning from failures
We build relationships, helping our colleagues and customers thrive
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Performs functional analysis of core business processes and workflows.
• Collaborates with key stakeholders to identify challenges and opportunities to improve business processes.
• Assesses change management impacts to associates, business strategy, business systems, and general operations.
• Develops clear and detailed cross functional process maps; documents the current state and develops the desired future state.
• Defines and refines user acceptance criteria for business rules.
• Participates in phase planning and rollout activities for improvement projects.
• Supports end users during User Acceptance Testing and post implementation phases.
• Promotes a culture of Plan-Do-Check-Act.

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s Degree in Business or 3-5 years of related experience.
• 3-5 years of SAP experience.
• Strong process and workflow mapping skills.
• Experience developing instructional and procedural documentation and presentations.
• Ability to read, write and speak English is a requirement of this position.
• Proficiency with Microsoft Word, Excel and Outlook.

PHYSICAL DEMANDS and WORK ENVIRONMENT:
While performing the duties of this job, the employee must be able to use a keyboard, calculator, and telephone. Frequent sitting, talking, hearing, and occasionally stand, stoop, kneel, crouch, crawl, lift (10 lbs.), and an ability to adjust vision for close vision work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
At Boelter, we care about our associates. We are pleased to offer a comprehensive suite of benefits that are designed to promote and support total well-being for you and your family.
Associates working a minimum of 30 hours per week are eligible to enroll in our benefit programs. Coverage begins the first of the month following hire date for those that enroll in:

• Medical & Prescription Drug
• Dental
• Vision
• Flexible Spending
• Health Savings Accounts
• Long-Term Disability
• Basic Life/AD&D
• Supplemental Life/AD&D

Short-Term Disability coverage is provided via salary continuation at a rate of 60% of your base salary. You are eligible for this coverage after one year of employment.
401(k) contributions can start as soon as the first payroll of employment and include a company match.
You can also take advantage of Associate Perks immediately such as Paid Time Off and associate discounts at our stores.
We are proud to offer On Demand pay to their associates. Work today and get paid tomorrow!
Boelter is committed to offering a robust benefits package and exciting work culture that makes it a great place to work! Wont you come join us?