2 Jobs in Phenix, AL
Magnolia Greene is Hiring a Remote Customer Service Advocate I
Role and Responsibilities
- Work as a customer service advocate remote, with a primary focus on handling webchats and SMS messages.
- Occasionally make outbound calls to technicians for outages/issues as required.
- Assist customers with placing orders for services, troubleshooting equipment, and resolving issues via webchat, SMS, and phone.
- Collect payments from customers using credit card via phone when necessary. .
- Other duties may be assigned by supervisor or management.
qualification Requirements
- Six (6) Months Customer Service Experience Preferred
- Computer skills and tech-savvy
- Ability to multitask and manage multiple chat/sms conversations simultaneously
- Excellent written communication skills.
- Self-motivated and ability to handle multi-task assignments
Work Schedule - Part-Time
- 7pm-11pm
- Includes Weekends and Holidays
EDUCATION REQUIREMENTS
High School Diploma or GED
Additional Notes
The Part-Time Customer Service Advocate represents the needs of the customer for BEAM, ensuring that our customers receive high-quality service. Your primary duty is to meet the needs of the customer and make sure the company serves their best interests, particularly during off-hours.
Job Summary
Full Time
$32k-40k (estimate)
03/27/2023
10/27/2024
The job skills required for Customer Service Advocate I include Customer Service, Call Center, Troubleshooting, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Advocate I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Advocate I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Advocate I positions, which can be used as a reference in future career path planning. As a Customer Service Advocate I, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Advocate I. You can explore the career advancement for a Customer Service Advocate I below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Advocate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Advocate job description and responsibilities
Customer services advocates represent the needs of the customer to companies or agencies, ensuring that they receive high-quality service.
03/17/2022: Anchorage, AK
Those are the people who work for consumer protection agencies might help clients file lawsuits and ensure companies follow federal and state business regulations for fair operating practices.
04/04/2022: Columbia, SC
Customer service advocates who work for private companies might conduct research to find out what competitors do for their customers.
02/15/2022: Frankfort, KY
May create new training materials for customer-facing teams reflecting new policies and procedures.
02/10/2022: Atlanta, GA
They may assist representatives as they handle complex customer service situations or take charge of client outreach.
04/07/2022: Phoenix, AZ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Advocate jobs
Many customer service advocates perform customer research to understand what their customers expect from their services.
03/25/2022: New Britain, CT
Salaries and benefits for customer service advocates can depend on experience, education and geographical location.
04/20/2022: Springfield, MO
They may also ask the client services team for their feedback on the new policies and make adjustments based on those recommendations.
03/12/2022: Pascagoula, MS
A good Customer Service Advocate must have excellent communication skills since they will be speaking directly with customers.
03/25/2022: Muskegon, MI
Customer Service Advocate need a mix of technical skills and human skills.
03/18/2022: San Francisco, CA
Step 3: View the best colleges and universities for Customer Service Advocate.
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