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We are a John Deere dealer with 36 locations serving a diverse group of agricultural, commercial, and residential customers in North Carolina, South Carolina and Virginia.
At Quality Equipment, we pride ourselves on our commitment to our customers, our employees, and our community. Our employees and management stay close to our customers and strive to serve them quickly and in ways that make sense in each local area.
Our work culture is ethical, entrepreneurial, and hard working. We work with excellent people every day our customers and our co-workers.
Our work is challenging and offers a great deal of variety in the tasks we do. At Quality Equipment, we strive to be the premier John Deere dealer in our region by serving our customers with commitment and integrity.
At Quality Equipment, there are opportunities to grow and advance in your career.
We are currently looking for a
Service Writer
to join us in our
Polkton
branch :
BASIC FUNCTIONS AND RESPONSIBILITIES
Fields internal and external customer inquiries for the Service DepartmentOpens work orders maintains control until they are closed and invoicedUpdates customer profiles using equipment, hours, or other information from the customer work ordersMaintains service accessories and supplies and prepares replacement orders when necessaryPrepares warranty and / or product improvement for submission by the Central Warranty AdministratorAssists customers with mower or equipment loading / unloading when necessary.
Performs other functions or duties as directed by management in-line with the objectives of the dealership.Close and process RO’s for payment when neededAssist technicians and provides part service including parts lookup, pulling parts from parts stock and processing MD orders (where applicable)Assists on the parts counter when necessaryAssists with loading / unloading trucks when necessary (where applicable)Assist in staging equipment to be brought in / out of the service department and maintaining the lot for ease of customer pick up and delivery by branch driversActs as an ambassador for the dealership and protects the positive dealership image, while promoting customer loyalty and goodwillEXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS
Basic knowledge of accounting practices.Ability to use standard desktop load applications, such as Microsoft Office and internet functions.
Knowledge of office procedures.General understanding of mechanical / technical terms is preferred.High school diploma or equivalent experience.
Ability to operate forkliftEXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS
PHYSICAL DEMANDS
Noise Levels : High.Weight Requirements : Lifting up to 50 lbs.Mobility : Standing and sitting for long durations.Visual : Working with PC, manuals, and close detailed work.
Driving : Daily short and long distances.Respiratory : Possible exposure to exhaust and dust fumes.Dexterity Ability to grasp and manipulate tools and parts.
Our employees receive competitive wages and can participate in the benefits which currently include medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(K) program with employer match and a company discount.
In addition, Quality Equipment provides significant paid training and opportunities for professional and personal development.
Our goal is for our employees to reach their full potential.
Last updated : 2024-06-02
Full Time
$39k-53k (estimate)
05/17/2024
06/09/2024
mediabistro.com
New York, NY
100 - 200
The job skills required for Service writer include Microsoft Office, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Service writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service writer positions, which can be used as a reference in future career path planning. As a Service writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service writer. You can explore the career advancement for a Service writer below and select your interested title to get hiring information.