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ranr management group
Port Charlotte, FL | Full Time
$46k-60k (estimate)
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Port Charlotte, FL | Full Time
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Entry Level Customer Service Representative
ranr management group Port Charlotte, FL
$46k-60k (estimate)
Full Time 3 Months Ago
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ranr management group is Hiring an Entry Level Customer Service Representative Near Port Charlotte, FL

RANR Management Group Inc. is an expanding local start-up specializing in residential sales and customer enrollment services. Our mission is to provide exceptional solutions to homeowners while delivering top-notch customer experiences. As we continue to grow, we are seeking an enthusiastic and motivated Entry Level Customer Service Representative to join our team and contribute to our success.
Position Overview:
As an Entry Level Customer Service Representative, you will play a vital role in our company's success by supporting both the customer service and sales departments. You will be the first point of contact for potential customers, providing information about our client's services, addressing inquiries, and assisting them in the enrollment process. This role offers an excellent opportunity to gain foundational experience in customer service, sales, and client interaction, with ample room for growth within the organization.
Customer Service Representative Responsibilities:
  • Serve as prospective customers' initial point of contact, answering inquiries and providing accurate information about our client's products and services.
  • Engage with customers and successfully execute presentations on behalf of our clients to drive new enrollment and increase sales
  • Assist customers throughout the enrollment process, guiding them through necessary paperwork, procedures, and agreements
  • Collaborate with the sales team to identify potential leads and provide them with necessary follow-up communication
  • Maintain a comprehensive understanding of our client's services, pricing, and offerings to effectively address client questions and concerns
  • Utilize CRM software to accurately document client interactions, update information, and track progress throughout the sales cycle
  • Participate in regular training sessions to enhance product knowledge, customer service skills, and sales techniques
  • Contribute to achieving team and individual sales targets, while upholding the company's commitment to exceptional customer service
  • Collaborate with internal teams to ensure a seamless customer experience from initial inquiry to successful enrollment
Qualifications of the Customer Service Representative Position:
  • High school diploma or equivalent; college degree is a plus
  • No prior experience is required; training will be provided
  • Strong interpersonal skills and the ability to build rapport with a diverse range of clients
  • Excellent verbal and written communication skills
  • Enthusiastic and positive attitude, with a genuine passion for providing outstanding customer service
  • Detail-oriented and organized, capable of managing multiple tasks and priorities effectively
  • Basic computer skills and familiarity with CRM software are advantageous.
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Job Summary

JOB TYPE

Full Time

SALARY

$46k-60k (estimate)

POST DATE

03/30/2024

EXPIRATION DATE

07/05/2024

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The job skills required for Entry Level Customer Service Representative include Customer Service, Problem Solving, Flexibility, Leadership, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be an Entry Level Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Entry Level Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Entry Level Customer Service Representative positions, which can be used as a reference in future career path planning. As an Entry Level Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Service Representative. You can explore the career advancement for an Entry Level Customer Service Representative below and select your interested title to get hiring information.

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