FOH (Guest Service) Manager

At Pizza Ranch we are fully staffed! Because we are expanding and growing, we are now looking for top notched management staff that 100% subscribe to the Guest Focused concept. We are only looking to hire staff who can give our guests a LEGENDARY experience EVERY time.

ü Are you tired of working 50 hours a week

ü Are you tired of working short staffed

ü Not feeling supported by co-workers

ü Lack of teamwork

ü Unmeasurable goals

At Pizza ranch we value our employees. We believe that the only way for us to subscribe to a Guest Focused concept is that we must value our employees with a staff focused concept.

What we have to offer you:

ü Work week of 45 hours – rotating schedules with option to trade with other managers

ü Clearly defined staff expectations and checklist to ensure consistent management with crew members

ü Management works as a team supporting each other by collaborating to ensure all management feel supported.

ü Enough staff to allow for days off request, for management and crew members

ü Enough staff to allow for 1 -2 weekends off a month

ü On-going education and training

ü Free buffet meals every day you work

ü 50% on days you do not work

ü Shift Managers and Shift leaders to support you

ü Drams free workplace – negative attitudes are not tolerated

What we are looking for in our FOH Manager – our FOH is fully staffed with crew members who are looking for a dynamic FOH Manager who can support them in ensuring the Guest have a Legendary experience on every visit. We are looking for someone who is a leader that can coach and empower their staff by being consistent and leading by example.

ü Dependable

ü Guest Focused

ü Ability to hold staff accountable by coaching and leading by example

ü Our FOH is fully staffed with crew members who are looking for a superstar FOH manager who

ü Able to “BLAST” (Believe, listen, apologize, Satisfy and Thank) the guests when concerns arise

ü Personality that can talk to anyone and who can motivate crew members

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 38 – 45 per week

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 1 year

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant Experience: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Sun Prairie, WI: Relocate before starting work (Required)

Work Location: In person