GENERAL SUMMARY:

Reporting to the Program Manager, the Job Developer performs employment preparation, placement, retention, and advancement activities for unemployed and underemployed job seekers. The Job Developer provides customized services to job seekers, with a particular emphasis on skill building and serves as a liaison with employers to match candidates to demand-driven employment opportunities. This position aims to ensure the successful hire of as many job seekers as possible. This position continually upholds the organization's Mission, Vision, and Values.

This is a full-time, non-exempt, hourly position eligible for Medical, Dental, Vision, Life Insurance; 403(b) retirement plan; paid Holidays, Sick and Vacation.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Completes new job seeker intake, coordinating the collection and documentation of personal information and compiling and maintaining confidential files according to organizational policy and procedure.
• Orients new job seekers to the job development process, the current labor market, and establishes the relationship between job developer and job seeker.
• Conducts comprehensive, strengths-based assessments for job seekers to establish barrier evaluations, skills inventories, and performance benchmarks; develops actionable Individual Service Plans (ISP) based on these assessments.
• Inputs comprehensive, succinct case notes that illustrate job seekers’ progress in the organization’s database software on a daily basis.
• Works hands-on with job seekers, helping to develop the hard- and soft-skills needed to qualify for demand-driven jobs.
• Monitors progress toward self-directed goals and regularly coaches participants toward goals.
• Matches qualified job seekers with appropriate employers, arranges and schedules interviews, and ensures the successful hiring of job seekers with a goal of at least a 75% placement rate.
• Assists with completing applications and forms, preparing resumes and cover letters, and mock interviews.
• Refers, coordinates, and follows up on the provision of supportive services to develop a safety net for job seekers; maintains working knowledge of community resources and information relevant to job seekers.
• Meets and regularly communicates with referring agency partners to share information regarding job seekers’ progress; makes recommendations for additional services to referring agencies as needed.
• Acts as a mentor and coach during job to maximize retention, resilience, and problem-solving skills.
• Prepares reports for submission to referring agencies and supports the billing process in accordance with organizational policy and procedure.
• Reports and documents critical incidents and behavior improvement plans involving participants; routes information to appropriate organizational staff.
• Facilitates the provision of reasonable accommodations, etiquette training, and integration support for job seekers in the community and employment training locations.

Other Duties/Responsibilities:

• Ensures compliance with all applicable local, state and federal laws, organizational policies and procedures, CARF standards, and safety and security regulations.
• Performs other duties as assigned.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Basic Qualifications of the Role:

• Associate’s Degree in business, social services, special education, or related field and at least two years’ successful experience in the delivery of workforce development, sales, vocational rehabilitation or other related field required.
• Ability to maintain a high degree of confidentiality and professional integrity.
• Ability to demonstrate excellent administrative and organizational skills.
• Ability to demonstrate excellent written and verbal communication skills.
• Ability to demonstrate excellent marketing and presentation skills.
• Ability to demonstrate personal effectiveness through strong problem-solving and time-management skills.
• Ability to demonstrate proficiency working with computers including but not limited to Microsoft Office Suite and database systems.
• Ability to demonstrate excellent customer service and interpersonal skills.
• Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable.
• Must be 21 years of age or older.
• Must provide proof of identification and eligibility to work in the United States.
• Must pass a drug and background screening.
• Must have access to reliable transportation that does not interfere with performing the essential functions of the job description, cause tardiness, or unexcused absences.
• Does not exhibit behavior that indicates an ongoing tendency toward theft, violence, dishonesty, deceit, drug use, moral turpitude or predatory behavior in conflict with the functions listed within this job description.
• Must be able to perform the essential functions of the job description with or without reasonable accommodation.

POSITIONS SUPERVISED:

• None

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands and fingers, handle or feel objects, reach with hands and arms, climb or balance, stoop, kneel, crouch or crow and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Work environment is usually hectic/fast paced with frequent short deadlines and regular instances of critical or unusual situations.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
This job description does not cover all the activities, duties or responsibilities required of this role. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice to accommodate the needs of the organization.

Basic Qualifications of the Role:

• Ability to maintain a high degree of confidentiality and professional integrity.
• Ability to demonstrate excellent administrative and organizational skills.
• Ability to demonstrate excellent written and verbal communication skills.
• Ability to demonstrate excellent marketing and presentation skills.
• Ability to demonstrate personal effectiveness through strong problem-solving and time-management skills.
• Ability to demonstrate proficiency working with computers including but not limited to Microsoft Office Suite and database systems.
• Ability to demonstrate excellent customer service and interpersonal skills.
• Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable.
• Must be 21 years of age or older.
• Must provide proof of identification and eligibility to work in the United States.
• Must pass a drug and background screening.
• Must have access to reliable transportation that does not interfere with performing the essential functions of the job description, cause tardiness, or unexcused absences.
• Does not exhibit behavior that indicates an ongoing tendency toward theft, violence, dishonesty, deceit, drug use, moral turpitude or predatory behavior in conflict with the functions listed within this job description.
• Must be able to perform the essential functions of the job description with or without reasonable accommodation.