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Randstad specializes insolutionsrelated to flexible work and human resource services. It is worlds Second largest Staffing & Recruitment Company and Besides regular staffing services for temporary and permanent jobs, as well as temporary and contract staffing of professionals and senior managers, Randstad also offers specialized HR Solutions and supplies dedicated on-site personnel management with its inhouse services.
Randstad describes its mission as ‘taking the lead in shaping the world of work’.[citation needed]
Randstad divides its activities into several business areas, which it calls service concepts:
1) Temporary and contract staffing
2) Professionals / search & selection
3) HR solutions
4) Inhouse services
Help Desk Support Specialist I
$18.12/hr on w2
7 Months
Oak Ridge, TN 37830
Note : Secret security clearance
Client is a FORTUNE 500® scientific,
engineering and technology applications company that uses its deep domain knowledge to solve problems of vital importance to the nation and the world, in national security, energy and the environment,
critical infrastructure, and health.
The Helpdesk for a Department of Defense contract in Broomfield, CO has an opening for a Helpdesk Specialist.
This is a shift work position and the successful candidate must be flexible in days and hours worked.
This position requires the ability to obtain a DoD Secret security clearance, Security and ITIL V3 Foundations certifications.
REQUIRED EDUCATION:
High school education or equivalent and 2 years of technical experience.
Associates Degree and 1 year of related experience preferred.
This position requires the ability to obtain a DoD Secret security clearance.
REQUIRED SKILLS: Comprehensive knowledge in the use of personal computers.
Proven ability in the use of all pertinent software applications.
Ability to communicate moderately complex or technical information, ideas and results effectively in both oral and written form; compose correspondence and reports.
Must demonstrate customer service, leadership and team skills.
Experience in desktop and networking support, IT concepts and help desk software.
Proficient with MS Windows and Office, VPN / Remote access, and anti-virus software.
Must be able to think logically and act decisively in critical situations.
Ability to distinguish between different types of issue and select the correct source for solution.
Provide first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, system and network status, and incident entry via incident management tool.
Works on assignments that are semi-routine in nature. Interacts daily with supervisor, peer groups, and customers.
Interaction normally involves exchange or presentation of factual information.
DESIRED SKILLS:
Active Directory, Anti-virus, VPN, Avaya, Novell, web support and development.
Thanks & Regards
Anusha M
646-690-4098
All your information will be kept confidential according to EEO guidelines.
Full Time
Business Services
$43k-53k (estimate)
03/13/2024
08/24/2024
randstad.com
NUNGAMBAKKAM, TAMIL NADU
>50,000
1960
VISWANATH PUDUKKOD SUBRAMANIAN
$200M - $500M
Business Services
The job skills required for Help Desk Support Specialist I include Help Desk, IT Support, Customer Service, Technical Support, Active Directory, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Support Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Support Specialist I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Support Specialist I positions, which can be used as a reference in future career path planning. As a Help Desk Support Specialist I, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Support Specialist I. You can explore the career advancement for a Help Desk Support Specialist I below and select your interested title to get hiring information.