3 Jobs in Rochester, MN
Mayo Clinic School of Health Sciences is Hiring a Global Security Operations Center Operator Near Rochester, MN
ResponsibilitiesPosition Overview:
- Coordinates and acts as an interface between Physicians, Allied Health Staff, Patients, and Visitors by dispatching Campus Security Officers to non-emergent and emergent calls for service.
- Receives and takes appropriate action when receiving information via radio, telephone, and email communications for the Mayo Clinic Enterprise domestically and internationally, prioritizing calls based on urgency and criticality.
- Properly obtain detailed incident information from callers and record all officer duties and activities using the case/incident management system.
- Operates and monitors various security system technologies, including Systems for video management, access control, panic/duress, infant protection, and two-way radio communication.
- Performs security technology system preventative maintenance checks and system troubleshooting and initiates work orders to address identified issues.
- Gathers and collates open-source security information and assesses/monitors real-world security events for escalation.
- Notifies appropriate supervisors, managers, or leadership of critical alarms or incidents on a 24-hour basis.
- Trainer facilitator responsibilities for Global Security Operations Center staff as assigned.
A college degree will substitute for years' experience.
Additional QualificationsExperience with Microsoft Office required. Working knowledge of security systems technology (video management, access control, and radio communications systems) preferred. Excellent communication skills and ability to manage alarm dispatching. Must be a problem solver and maintain the ability to make sound decisions without direct supervision during stressful situations. The preferred candidate will be detail oriented, mission driven, and able to multi-task continuously
Emergency Telecommunications certification is preferred. Certification in Lenel access control and Genetec video management system preferred. Knowledge of the intelligence cycle and basic analyst skillset preferred. Working knowledge of radio communications. Basic computer knowledge. Excellent communication skills for interacting with all levels of Mayo Clinic patients, Physicians, and staff. Demonstrates behaviors consistent with Mayo Core Principals.
License Or CertificationsMust be certified in Emergency Telecommunications (ETC) at the time of hire or become certified within one year of employment. The GSOC will assist applicants that are not currently certified in Emergency Telecommunications to obtain their certification after hire.
Exemption StatusNonexempt
Compensation Detail$26.77 - $36.14 / hour
Benefits EligibleYes
ScheduleFull Time
Hours/Pay Period72
Schedule DetailsDuring Training, the schedule will be determined based on the needs of the training programs, which can include day shift, night shift, and weekends. Post Training: The position will be on the night shift, rotating weekends, and on-call when assigned.
Weekend ScheduleDuring Training: Varies Post Training: Rotating weekends, and on-call when assigned.
International AssignmentNo
Site DescriptionJust as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity EmployerAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
RecruiterStephanie Brackey
Job Summary
Full Time
$119k-148k (estimate)
06/21/2024
07/19/2024
The job skills required for Global Security Operations Center Operator include Leadership, Security Systems, Innovation, Communication Skills, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Global Security Operations Center Operator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Global Security Operations Center Operator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Global Security Operations Center Operator positions, which can be used as a reference in future career path planning. As a Global Security Operations Center Operator, it can be promoted into senior positions as a Cyber Security Architect III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Global Security Operations Center Operator. You can explore the career advancement for a Global Security Operations Center Operator below and select your interested title to get hiring information.
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