1 Job in Rolling Meadows, IL
Advocate Aurora Health is Hiring a Care Management Asst Near Rolling Meadows, IL
- Assist in the care management process
- 1)Independently conducts patient outreach and enrollment process including a patient/family interview and records received information into department EMR within department guidelines.
- 2)Research and coordinate needed services upon the direction of his/her assigned care managers
- 3)Conduct patient contacts over the phone or in person/in patient's home to record patient's current status, ability to follow care plan, barriers to care and alert care manager of issues/concerns within department guidelines.
- 4)Utilize Department EMR to document all activities and outcomes within department guidelines
- 5)Participate in the pre-authorization process under direction of the care manager; reviews/triages care managers physician practice EMR task list to ensure questions, referrals, issues handled or forwarded to the assigned care manager.
- 6)Works independently and upon direction from care management staff to file, prepare correspondence, data entry, system documentation and other medical management related activities.
- 7)Reviews, retrieves tasks/messages for assigned CM within the APP/AMG physician practice EMR.
- Effectively and Efficiently communicates with patients and healthcare professionals to ensure smooth care transitions.
- 1)Follows communication and documentation department standards
- 2)Communicates effectively and efficiently with multiple providers and resources concerning a patient’s healthcare needs using multiple modalities; email, phone, etc.
- 3)Keeps care management team members apprised out outcomes of assigned tasks in a timely and effective manner to promote safe outcomes.
- 4)Identifies and maintains appropriate communication with supervisor involving problems and observations in course of daily operations.
- 5)Communication with case managers, managers, directors, other health care professionals, and various staff in a positive fashion in order to promote behaviors of excellence, patient satisfaction, quality services delivered and resolution of issues.
- 6)Effectively uses patient engagement strategies to reach and enroll patients, assist patient’s in self-actualization in their healthcare needs.
- 7)Manages workflow tasks according to Department standards within the CM software
Knowledge, Skills & Abilities Required:
- Good verbal and written communication skills. Ability to work as a team member. Competent computer keyboard, laptop manuvering, competent in Windows, Excel, database entry. Good organizational skills. Ability to handle difficult calls and maintain professional conduct. Willingness to be flexible with job responsibilities Competent Medical terminology ability/experience
Physicial Requirements and Working Conditions: Ability to work under stressful conditions. Ability to communicate denial of services to members and providers. Excellent phone mannerisms, ability to effectively engage conversation, motivate and engage patients to participate in our program, and speak to all types of patients, particularly seniors. Regional travel required for meetings and patient home visits May need to flex daytime hours to stretch to 8pm M-F , and Saturday mornings to reach pts after work hours.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Job Summary
Full Time
Hospital
$42k-53k (estimate)
03/25/2024
07/20/2024
advocatehealth.com
DOWNERS GROVE, IL
>50,000
2017
JIM SKOGSBERGH
$10B - $50B
Hospital
Related Companies
About Advocate Aurora Health
Advocate Health Care is proud to be a part of Advocate Aurora Health, the 11th largest not-for-profit, integrated health system in the United States and a leading employer in the Midwest with more than 75,000 employees, including more than 22,000 nurses and the regions largest employed medical staff and home health organization. A national leader in clinical innovation, health outcomes, consumer experience and value-based care, Advocate Aurora serves nearly 3 million patients annually in Illinois and Wisconsin across more than 500 sites of care. Advocate Aurora is engaged in hundreds of clinic ...
al trials and research studies, and is nationally recognized for its expertise in cardiology, neurosciences, oncology and pediatrics. The organization contributed nearly $2.2 billion in charitable care and services to its communities in 2019. To learn more, visit advocateaurorahealth.org. Looking for employment at Advocate? Visit our careers page at http://jobs.advocatehealth.com/ Read our social media community engagement guidelines: aah.org/social
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The job skills required for Care Management Asst include Data Entry, Written Communication, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Care Management Asst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Care Management Asst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Care Management Asst positions, which can be used as a reference in future career path planning. As a Care Management Asst, it can be promoted into senior positions as an Administrative Assistant II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Care Management Asst. You can explore the career advancement for a Care Management Asst below and select your interested title to get hiring information.
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