3 Jobs in Rumford, RI
Igus is Hiring a Customer Service Representative Near Rumford, RI
RESPONSIBILITIES:
- Communicate with customers and igus employees by phone, in person or via email, with respect to products and services, orders, status information (including shipping dates and delays), and complaints/issues, in a courteous and professional manner
- Accurately and timely enter orders, return authorizations, change notes and other pertinent information into computer, in accordance with company processes and procedures
- Keep accurate and timely records of customer orders, conversations, complaints and actions taken, in accordance with company processes and procedures
- Answer incoming phone lines
- Fill in as Switchboard Operator, when requested to do so by supervisor
- Perform other office, clerical, and administrative duties as assigned
- Outstanding verbal and written communication skills including knowledge of the rules of composition and grammar, the correct structure and content of both written and spoken communications, and the meaning and spelling of words
- Being at work during regularly scheduled work hours and being on time for each shift are essential functions of the job
- Sitting at work station throughout shift
- Proficient in the use of MS Office
- Accuracy and ability to pay attention to detail
- Knowledge of principles and processes for providing good customer service
- Knowledge of administrative/clerical procedures and systems such as word processing, managing files and records, scanning and general office procedures
- Ability and willingness to follow instructions and directions
- Good problem solving skills
- Being courteous and professional when communicating with customers and other igus employees
- Competitive base salary with ongoing growth opportunities
- Complete benefits package:
- Co. paid HSA Medical plan
- Co. paid Dental
- Co. paid Life
- Supplemental Life Insurance
- Vision Insurance
- Short and Long Term Disability Insurance
- Retirement with Company contributions
- 20 Paid Time Off days per year, plus 9 holidays
- Subsidized lunch on-site
- The hours for this position are 10:30AM-7PM*
Job Summary
Full Time
Wholesale
$36k-46k (estimate)
07/21/2023
10/09/2024
igus.com
PORTLAND, OR
1,000 - 3,000
1964
Private
MICHAEL MOORE
$500M - $1B
Wholesale
Related Companies
About Igus
Igus manufactures and distributes plastic plain bearings, spherical bearings, linear guides, cable carriers and flex cables.
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Products and Services, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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