Job Summary

The Unit Manager is accountable for directing/managing the overall daily operations of the designated Unit with the primary concern for programs and service delivery, leading and training staff, facilities management, community relations and membership administration.

Key Responsibilities

• Communicate, implement, and enforce organization’s operational policies and procedures. Evaluate opportunities to improve operations and then creates and communicate strategies to implement improvements.
• Ensure that programs, services, facilities and staff prepare youth for success. Ensure that program delivery results in desired outcomes.
• Analyze Club’s needs, resources and community demographics to identify and implement actions to optimize Club use.
• Analyze Club’s membership levels and average daily attendance. Develop and implement strategies to increase membership in order to reach maximum capacity while still delivering effective programming.
• Recruit, manage and provide career development opportunities for unit staff and volunteers. Conducts regular staff meeting to keep staff informed and engaged.
• Develop performance objectives for direct reports as well as monitors performance and provides on-going feedback.
• Lead Club employees and volunteers in a comprehensive, coordinated and on-going effort to promote membership enrollment and program participation.
• Handle crisis situations and take actions to resolve conflicts, disputes and/or concerns of leaders, club members, parents, volunteers and staff.
• Demonstrate the ability to interpret and explain program evaluation methods as well as create action plansbased on the results.
• Assure and direct the planning and implementation of program activities and services that prepare youth for success and create a club environment that promotes achievement.
• Organize and lead the evaluation process for overall programs and services to ensure they meet the stated objectives and member needs and interests.
• Compile and share, as appropriate, regular reports reflecting club activities, attendance and participation.
• Ensure Club’s special events and field trips are properly planned and supervised.
• Ensure a healthy and safe club environment, assuring that facilities, grounds, and equipment are well maintained and supplies are adequate and available.
• Work with the Development and Impact Associate to implement, track and submit reports for all required grants activities.
• Ensure a healthy relationship is created with Club member parents including regular communication through conversation, print material, email, private meetings and parent meetings. Create a warm, welcomingenvironment for club parents.
• Work with Club staff to increase the visibility of Club programs and to communicate the benefits of Club membership to the community. Assist with the development of advertising and promotional material and other forms of communication to current Club families, as well as, potential new Club families.
• Participate in activities to maintain good public relations for Club programs, services and activities.
• Develop collaborative partnerships with the other youth-serving organizations, current members, parents,families, and community organizations.
• Serve as a fully participating member of the organizational team, cooperating with all staff to assure overall organizational effectiveness and maximum service impact on the youth we serve.
• Respond to development and operational needs for information to support resource development initiatives by developing, maintaining, and preparing appropriate records and reports.
• Assist with driving Club vehicles as needed.

Knowledge/Skills Required

· Bachelor's degree from an accredited college or university, in youth development or a minimum of five years' experience in the field of youth development.

· Minimum of two years' experience in the operation of a Boys & Girls Club (or similar organization) preferred.

· Demonstrated ability to effectively manage budgets and control expenses and create a positive environment for all youth.

· Requires well-developed interpersonal skills and the demonstrated ability to project a positive image and communicate clearly, professionally and effectively through oral and written mediums with diverse groups of individuals.

· Requires strong project management, math, and organizational skills with the ability to prioritize and manage multiple assignments from different sources while meeting deadlines.

· Must demonstrate a positive attitude, initiative, strong leadership skills, and the ability to provide guidance to staff and volunteers with a variety of educational and experiential backgrounds.

· Working knowledge of Microsoft Office (Excel, Word, PowerPoint, and Outlook) required.

· Mandatory CPR, AED, and First Aid Certifications.

· This is a full-time position and may require evening and weekend hours.

DISCLAIMER: The information presented above indicates the general nature or level or work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job

Job Type: Full-time

Pay: $35,588.00 - $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• After school
• Monday to Friday

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Saint Marys, PA 15857 (Required)

Ability to Relocate:

• Saint Marys, PA 15857: Relocate before starting work (Required)

Work Location: In person