Description

Location : St. Augustine, FL

Schedule : This is a PART-TIME position (21.5 hours a week). Schedule days are flexible but must be between Monday-Friday, 8am-5pm.

Pay : $13.00 / ph

Duration : Long-term

remedyjobs

State agency is looking for a candidate with excellent customer service skills to assist individuals with various resources.

St. Augustine, FL Interviewing Clerk

Help clients who can not make it to the storefront in Jacksonville and Daytona.

Part Time 21.5 hrs per week. PT hours : There is flexibility there. The person can do up to 21.5 hours and they can have partial days.

At this point there is no requirement on specific days besides MON FRI and normal working hours.

JOB DESCRIPTION / SPECIFIC SKILLS

Effectively assessing customers’ needs.

Referring customers to community agencies as appropriate.

Timely and accurately escalating customers’ complaints / inquires as appropriate.

• Documenting customers’ records timely and in accordance with departmental procedures.
• Assisting customers with completion of online or paper applications.
• Assisting customers with accounts.
• Effectively communicate with internal and external customers as by departmental procedures.
• Effectively maintaining customer log
• Explains eligibility requirements, form completion requirements, community resources for financial assistance, and / or provides program benefits
13 hours ago