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Fancy joining the UK’s number one Wine Specialist?
Majestic Wine Salisbury are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!
Who are we?
Majestic is the UK’s largest specialist wine retailer, operating a network of over stores nationwide. Founded in , the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme.
The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years.
Majestic’s key strength is over 1, WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-day running of your store.
You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.
Therefore, we are looking for people who :
Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery
Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases
Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
Take accountability and pride for the physical appearance and maintenance of your store both internally & externally
Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together
Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.
Knowledge & Skills Required
Excellent time-management, delegation and problem-solving skills
Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer
Self-motivated, able to thrive when working alone and as part of a team
A can-do attitude with a passion for seeing problems through to solutions
Adaptable and resilient to meet the ever-changing demands of our business
Excellent communication and time management skills
Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications
Hold a full UK / EU / EEA driving licence for at least 12 months with no more than 6 penalty points
What is in it for you :
Competitive Salary & Performance Bonus
Up to 20% staff discount
Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
Fantastic incentives that take you around the world to explore our different vineyards.
A contributory Company Pension Plan
Life Assurance (Worth 3 times your annual salary)
Uniform provided
29 days holiday, including public and bank holidays.
PLUS invites to wine tasting events.
Access to Retail Trust which includes : Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
Company maternity, paternity and adoption leave after 26 weeks.
Long service rewards.
Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.
Company sick pay scheme.
Job Specifics : Contract : Permanent
Contract : Permanent
Hours : 39 Hours Per Week
Last updated : 2024-06-21
Full Time
Business Services
$66k-83k (estimate)
06/22/2024
06/23/2024
majestyfund.com
GROSSE POINTE FARMS, MI
50 - 100
Private
DANA GUIDRY
$10M - $50M
Business Services
The job skills required for Sales assistant include Customer Service, Merchandising, Problem Solving, Time Management, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales assistant positions, which can be used as a reference in future career path planning. As a Sales assistant, it can be promoted into senior positions as a Sales Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales assistant. You can explore the career advancement for a Sales assistant below and select your interested title to get hiring information.