3 Jobs in San Antonio, TX
Samson Software Solutions is Hiring a Desktop Support Near San Antonio, TX
Job Description:-
· IT helpdesk (Service desk support, ITIL certification)
· Accept inbound calls; identify, document & troubleshoot technical issues; utilize and contribute to internal knowledgebase; effectively communicate transfer of reported issues to internal/external teams; on-call support on rotation basis (2 – 3 weeks per year: Monday 10pm – Thursday 6am; Friday 10pm – Monday 6am)
· 1 years PC support experience, 6 months call center support
· 1 years of experience supporting PC operating systems including Windows 7 and Windows 10
1 years of experience supporting mobile devices such as Android or Apple Tablets / Phones
6 months of experience with MS Office applications (Word, Excel, PowerPoint, Outlook, etc.) – ability to create, edit, save, and send. Effective communication, efficient call handling
Please share me your Updated Resume at Ankit.chaudhary@samsonsoft.com
Job Type: Contract
Pay: $20.00 - $22.00 per hour
Schedule:
- 8 hour shift
Experience:
- Customer support: 1 year (Preferred)
- iOS: 1 year (Preferred)
- Call center: 1 year (Preferred)
Ability to Commute:
- San Antonio, TX 78239 (Required)
Ability to Relocate:
- San Antonio, TX 78239: Relocate before starting work (Required)
Work Location: In person
Job Summary
Contractor
IT Outsourcing & Consulting
$49k-61k (estimate)
06/12/2024
10/08/2024
samsonsoft.com
MONROE, NJ
25 - 50
2006
ASHIMA GUPTA
<$5M
IT Outsourcing & Consulting
Related Companies
The job skills required for Desktop Support include Service Desk, Operating System, Customer Support, Communicates Effectively, iOS, Android, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.
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