Great River Financial Services is a next-generation digital Financial & and IT Consulting services Company. We enable clients to navigate their digital transformation. Great River Financial Services is a Leading Next Generation digital global Financial & and IT professional services consultancy that solves customer Business challenges through the promise of technology and the value it delivers. We partner with growing and large organizations in both the public and Private Sectors to understand their vision and help them attain it with the right blend of strategy, consulting, and technology

Job Responsibilty:

• Good general understanding of IT principles such as Networks, Hardware and Domains
• Working knowledge of leading software packages such as MS Office and
• Good working knowledge of Windows 7/XP and related software and applications
• Good experience in End User device hardware and software troubleshooting
• Experience with building, configuring, replacing and troubleshooting EUC hardware components
• Good Experience in Data Backup Techniques / Smart Hands
• Familiarity with virtual , MDM and VPN environments
• Familiarity with Microsoft SCCM would be advantageous Training and Certifications
• CompTIA A , MCP/MCSE are desirable certifications
• OEM Certification desirable
• Knowledge of ITIL and experience of working within an ITIL environment would be beneficial

Soft Skills:

• Exceptional customer facing skills Soft skills .
• the customer at all times should feel confident in the engineer’s ability to resolve the issue and should be satisfied with the care and attention received.
• Able to communicate clearly and effectively with the Customer
• Logical and analytical approach to work
• Accurate record keeping
• Able to work unsupervised
• Good timekeeper
• Intense focus on quality work
• Productive and Efficient

Job Types: Part-time, Contract, Temporary, Temp-to-hire

Pay: $20.00 - $29.54 per hour

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• On call

Application Question(s):

• Do you have Certification- CompTIA A , MCP/MCSE
• Do you have -• OEM Certification
• Familiarity with Microsoft SCCM

Experience:

• Help desk: 1 year (Required)
• Windows: 1 year (Preferred)

Ability to Commute:

• San Antonio, TX (Required)

Ability to Relocate:

• San Antonio, TX: Relocate before starting work (Required)

Work Location: In person