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Top Stack is Hiring a Help desk support Near San Jose, CA
Top Stack Group has been retained by an Education Institution to assist them in hiring an entry level Help Desk Technician.
This is a summer contract and it is 5 days onsite.
Description :
- Performs administrative functions within the IT department including updating the Help Desk Ticketing System.
- Keeps manager and colleagues well informed.
- Settting up classroom and tech carts (ex : laptop carts)
Operations :
- Coordinates problem resolution, as necessary, with vendor and staff.
- Keeps manager informed about problems and recommends and implements solutions.
End-user Support :
- Assists PC (Mac / Windows) users by helping to identify and resolve problems.
- Assists iOS / iPadOS device users by helping to identify and resolve problems.
General
- Maintains cordial, open line of communications with all users regarding PC-related activities.
- Performs special assignments as required.
- Develops required skills through continued self-development on the job as well as formal educational opportunities.
- Performs other duties as necessary.
Last updated : 2024-05-18
Job Summary
Full Time
$66k-82k (estimate)
05/20/2024
05/27/2024
topstackgroup.com
Wayne, PA
<25
Related Companies
The job skills required for Help desk support include Help Desk, iOS, etc. Having related job skills and expertise will give you an advantage when applying to be a Help desk support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help desk support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help desk support positions, which can be used as a reference in future career path planning. As a Help desk support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help desk support. You can explore the career advancement for a Help desk support below and select your interested title to get hiring information.
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