1 Job in Scotts, CA
Effex Solutions Ltd is Hiring a Retail Customer Service Representative Near Scotts, CA
redwoods of Scotts Valley. In our 45 year history, we’ve been on the cutting edge of
innovative photographic printing and photo finishing services. We take pride in our continued
ability to navigate and adapt to a vastly changing industry. Bay Photo has long been committed
to providing YOU, our community, and our customers world-wide, with the highest quality printing, superior service, innovative technology, diverse and creative product options, and expedient turnaround and delivery; to maintain our promise, perfect every time.
Do work that matters. Employment at Bay Photo Lab:At Bay Photo, we preserve people's memories by making photo products that will be cherished for generations. We welcome you to join our dynamic, diverse team of photographers, makers, artists, and craftspeople from all walks of life. We value teamwork and a positive outlook, and offer a rewarding, innovative, creative and state of the art work environment.
At Bay Photo, our reputation for quality and efficiency starts with the organization and care of
our high volume of production materials, supplies, equipment, and people. We are seeking a Full-Time Retail Customer Service Representative to support our Retail Stores team.
Summary Of PositionThe Retail Store Customer Service Representative is responsible for providing customer service to our customers at our retail stores. They advise customers about products that can be purchased to enhance and display our customers’ images. They provide photoshop services to improve the quality of customer images, restore photographs and modify images as per customer requirements. They submit orders to the lab for processing and notify customers when orders are ready. They run photo processing equipment to develop customer files, print rolls and individual prints in addition to helping customers select inventory items to help them enjoy photography at a higher level.
Essential Responsibilities
- Advise and help customers decide on the right product to print and display their images.
- Run photo processing equipment to develop files and produce prints.
- Perform Photoshop work on images to restore, enhance and improve the quality for the images.
- Advise customers about ways the customer can display their photographs.
- Help customers select inventory items from the store’s displays.
- Clean the film and printing machines monthly.
- Clean and dust the store regularly.
- Mix chemicals
- Follow all safety procedures including wearing personal protective equipment
- Respond to changes in workflow and work volume as needed
- Maintain a clean and organized work area that is ready for the next shift
- Good judgment.
- Excellent verbal communication skills.
- Excellent Photoshop skills.
- Ability to operate photo processing machines.
- The ability to multitask.
- Ability to work on time and be precise
- Adept in general file management, across networks and on local stations
- Have excellent memory
- Demonstrates and understands personal responsibility and accountability
- Has ability to give and receive constructive feedback and effectively apply to one's work
- Must remain accessible and professional in high pressure situations
- Can work safely and successfully with a focused sense of urgency
- Stand/walk for most of an eight-hour shift
- Regular lifting and carrying of 5-15 lbs. and up to 45 lbs.
- Perform repetitive motions throughout the day
- Frequent twisting, reaching above head, bending, squatting motions
- Available for OT during busy seasons of the year
- Flexible in scheduling changes.
- Reliable in work ethic and in attendance
- $17.00 - $18.00 per hour
FLSA Classification: Non-Exempt
Job Summary
Full Time
$31k-39k (estimate)
06/07/2024
07/04/2024
The job skills required for Retail Customer Service Representative include Customer Service, Teamwork, Sense Of Urgency, Safety Procedures, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail Customer Service Representative positions, which can be used as a reference in future career path planning. As a Retail Customer Service Representative, it can be promoted into senior positions as a Retail Sales Staff that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Customer Service Representative. You can explore the career advancement for a Retail Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Retail Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Customer Service Representative job description and responsibilities
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
02/14/2022: Moline, IL
They help customers compare products and services and advise clients about which options meet their needs.
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They might also discuss how to use available services or demonstrate the right way to operate a product.
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They listen to or read about customer problems and suggest solutions.
04/18/2022: Bergenfield, NJ
Built rapport with customers by asking probing questions and utilizing effective listening skills.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Customer Service Representative jobs
The best CSRs are genuinely excited to help customers.
03/04/2022: Tulsa, OK
Since customer service representatives often communicate with clients who have limited knowledge of or are dissatisfied with a product or service, they must be empathetic.
02/27/2022: New Haven, CT
Customer service representatives who resolve client complaints need strong problem-solving skills.
03/22/2022: Gastonia, NC
They generally need to know how to create and update tickets and how to search for customer records.
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Having a previous customer service experience would be an advantage.
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Step 3: View the best colleges and universities for Retail Customer Service Representative.
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