2 Jobs in Scranton, PA
Hilton Scranton and Conference Center is Hiring a Hotel Front Desk Agent Near Scranton, PA
Join Our Dynamic Team as a Front Desk Agent at The Hilton in Scranton!
Are you passionate about hospitality and dedicated to creating memorable guest experiences? Do you thrive in a fast-paced environment and excel at providing top-notch customer service? If so, we have the perfect opportunity for you!
Position: Front Desk Agent
Location: Hilton Hotel, Scranton PA
Why You'll Love Working with Us:
- Vibrant Atmosphere: Be part of a lively and welcoming environment where every day brings new and exciting challenges.
- Career Growth: We believe in nurturing talent. Enjoy opportunities for professional development and career advancement.
- Team Spirit: Join a supportive team of hospitality professionals who are passionate about delivering exceptional service.
- Stunning Location: Work in a beautiful setting that guests rave about, and you will too!
- Employee Benefits: Enjoy competitive pay, health benefits, discounts on hotel stays, and more.
What You'll Do:
- Greet Guests with a Smile: Be the first point of contact for our guests, providing a warm and friendly welcome.
- Assist with Check-In/Check-Out: Ensure a smooth and efficient process, handling guest inquiries and requests with professionalism.
- Deliver Exceptional Service: Go above and beyond to make our guests feel at home, resolving any issues promptly and courteously.
- Coordinate with Teams: Work closely with housekeeping, maintenance, and other departments to ensure a seamless guest experience.
- Manage Reservations: Handle booking inquiries, process payments, and maintain accurate records.
What We're Looking For:
- Customer-Centric: A passion for providing outstanding customer service and a genuine interest in meeting guests' needs.
- Excellent Communicator: Strong verbal and written communication skills to interact effectively with guests and team members.
- Problem-Solver: Ability to think on your feet and resolve issues efficiently and effectively.
- Detail-Oriented: Keen attention to detail to ensure every guest's experience is perfect.
- Team Player: Collaborative spirit to work well with others and contribute to a positive team environment.
- Flexible Schedule: Availability to work various shifts, including weekends and holidays.
Qualifications:
- Previous experience in a customer service or hospitality role is preferred but not required.
- Proficiency in using hotel management software or similar systems.
- High school diploma or equivalent; additional education in hospitality management is a plus.
Ready to embark on an exciting journey with us? Apply now and become the welcoming face of Hilton, where exceptional guest experiences begin with you!
Apply Today!
Join our family and be part of a team that turns moments into memories!
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Scranton, PA 18503 (Required)
Ability to Relocate:
- Scranton, PA 18503: Relocate before starting work (Required)
Work Location: In person
Job Summary
Part Time | Full Time
$34k-46k (estimate)
12/14/2023
10/24/2024
The job skills required for Hotel Front Desk Agent include Guest Service, Front Office, Communication Skills, Payment Method, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Agent positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Agent. You can explore the career advancement for a Hotel Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
01/10/2022: Wilmington, NC
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
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They are ready to greet with a smile and offer necessary assistance to hotel guests.
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They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.
03/05/2022: Clearwater, FL
The front desk agent has a relatable personality and a great desire to work with people.
01/07/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
03/09/2022: Sioux City, IA
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
12/20/2021: Minneapolis, MN
The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
01/21/2022: Minneapolis, MN
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
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Ability to work varying schedules to reflect the business needs of the hotel.
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Step 3: View the best colleges and universities for Hotel Front Desk Agent.
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