About Ascendion

Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000 Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.

Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

• Build the coolest tech for world’s leading brands
• Solve complex problems – and learn new skills
• Experience the power of transforming digital engineering for Fortune 500 clients
• Master your craft with leading training programs and hands-on experience

Experience a community of change makers!

Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

About the Role:

• The Training Content Developer will design, develop, and implement training products for front-line workgroups, ensuring content meets high-quality standards.
• Responsibilities include conducting needs analyses, creating engaging e-learning materials, coordinating reviews, and maintaining project documentation.
• Proficiency in instructional design, content creation tools, and multimedia literacy is essential.

Job Title: Training Content Developer

Key Responsibilities:

• Develop training products for multiple front-line workgroups
• Write training objectives using competencies and critical behaviors
• Perform needs analysis to understand user goals and objectives and identify appropriate content deliverables for assigned projects
• Write and revise content deliverables (e.g., online course materials, job aides, classroom materials) per approved content plans, ensuring content deliverables adhere to established standards
• Develop design specifications, storyboard, and interactions
• Coordinate informal and formal reviews with subject matter experts and other applicable team members
• Provide peer edits for other developers, editing for content, style, copyediting, and proofreading accuracy. Review for adherence to established standards for mechanics, organization, logic, presentation, completeness, and consistency
• Regularly report project status; recognize potential problems and promptly report issues to manager
• Respond to requests for content updates based on identified defects, product enhancements, root cause analysis findings, etc. to help ensure delivery of high quality products to our customers
• Research new technologies to assist in the teams’ continued improvement of content development processes and standards, recommending changes required to match or surpass e-learning industry standards
• Other duties as assigned
• Embody the company's spirit and conduct oneself with Professionalism, Integrity, Resourcefulness and Caring
• Co-facilitate training kick off meetings
• Establish timelines for project completion
• Maintain proper documentation and reports
• Conduct needs analysis and write effective objectives
• Individually or in conjunction with the Instructional Designer, design class or computer based training initiatives
• LMS: Upload, test, create and edit course trees, archive courses as needed, create and attach surveys, communicate with LMS admin to ensure adherence to best practices
• Manage projects including timelines, development of content, scripts, stakeholders, video recording and audio
• Consult with stakeholders and manage conflicts
• Inform stakeholders and team of project status
• Evaluate and assess effectiveness of training
• Ensure design and content meet style guides and graphic standards
• Perform regular reviews of content for accuracy and relevance
• Investigate and resolve technical issues and limitations
• Promote the department by maintaining relationships and connections with stakeholders and departments
• Remain innovative and current with design methods
• Understand project risks/challenges and take action to resolve
• Mentor and influence TCD I
• Perform related duties and responsibilities as assigned
• Identify appropriate training methods
• Analyze design and delivery implications; build considerations, training strategies and media selection
• Research, analyze and implement content development projects, including scope and schedule of content deliverables

Minimum Qualifications:

• Experience in applying instructional design and modern learning principles in training and e-learning highly preferred
• Knowledge of MS Suite, including Word, Excel and Publisher required
• Advanced knowledge of PowerPoint required
• Specific knowledge of authoring tools, such as Articulate Pro Suite and Articulate Storyline preferred
• Knowledge of Photoshop (Web design a plus) preferred
• Knowledge of recording and synchronizing audio narration
• Knowledge of current training presentation products and emerging technologies for delivery such as social media, Web 2.0 and mobile applications
• Must possess strong interpersonal skills; analytical and have the ability to guide discussion on unfamiliar topics
• Must possess excellent written, verbal and presentation skills
• Must possess strong organizational and time management skills with the ability to address multiple projects and tasks while adhering to project schedules and deadlines and effectively cope with conflicts caused by competing priorities
• Ability to maintain and adhere to project and individual schedules with minimal supervision
• Ability to quickly analyze the impact of development changes on a content development project and adjust workload appropriately
• Ability to act as a consultant regarding Content Development methodology, standards and practices
• Ability to create compelling visual designs for training taking into consideration usability and attractiveness
• Spanish fluency a plus
• High school diploma or equivalent required
• Minimum of two years’ experience in a technical writing, curriculum development or instructional design position.
• Bachelor’s degree in Instructional Design, Education, Business, Communication or related field, or equivalent work experience required.
• Advanced Storyline: creating simulations, gamification, logic and number variables, scene creation, recording screencasts, java script creation/insertion required
• Thorough understanding of training modalities and learning styles
• Advanced image/graphic creation and manipulation required
• Multimedia literacy required
• Can work with little supervision and use initiative
• Instructional best practice preferred
• Presentation skills preferred

Location: SeaTac, WA

Salary Range: The salary for this position is between $75,000 – $85,000 annually. Factors that may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance, Dental insurance, Vision insurance, 401(k) retirement plan, long-term disability insurance, short-term disability insurance, and 5 personal days accrued each calendar year. The Paid time off benefits meets the paid sick and safe time laws that pertain to the City/ State, 10-15 days of paid vacation time, 6 paid holidays, and 1 floating holiday per calendar year, Ascendion Learning Management System.

Want to change the world? Let us know.

Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!