As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

• 120 locations and growing, along with vast virtual coverage

• 1 million patients to-date

• 2,000 caring clinicians and support staff serving their communities

• Backed by investors such as CVS Health Ventures and Blackstone Horizon

In this position you will have a vital role in posting insurance EOBs, ERAs, and all daily lockbox deposits. Being analytical is important as daily, weekly and monthly cash reconciliation is needed.

What You'll Do

• Maintain timely posting of payments and cash reconciliation daily
• Audit payment history to review for accuracy
• Ensure daily/weekly and monthly productivity goals are met
• Call insurance companies for Missing Explanation of Benefits
• Track down missing payments from insurance companies to be reprocessed
• Send updated W9’s for payment processing
• Provide exceptional friendliness, empathy and thorough customer service
• Own and drive the research of inaccurate payments
• Proactively work with partner billing teams
• Review work and monitor credit balances

• 2 - 3 years of medical billing/payment posting experience
• Familiar with Apple products, Google Suite apps and strong working knowledge of Excel
• Ability to remain focused and calm during stressful situations
• Ability to hit productivity and KPI goals
• Team Player
• In depth knowledge of how health insurance works
• Clear understanding of ERAs, EOBs, EFTs and lockbox functions
• Enjoys numbers, data, research and spreadsheets
• Ability to speak clearly and professionally

• Forward-thinking, transparent, and inclusive company culture
• Collaborative environment within and across our clinic sites and at HQ in San Francisco
• Competitive compensation with medical, dental, vision, equity, 401K (with match), and other great benefits

Perks

• Forward-thinking, transparent, and inclusive company culture

• Competitive salary, generous paid time off, learning time off, and paid holidays

• Comprehensive benefits package including medical, dental & vision insurance

• 401k employee contributions, FSA, HSA, and dependent care options

• Employee referral bonus program, employee resource groups, and professional development

• All benefits dependent on role and eligibility

All candidate email communication will be done through an @carbonhealth.com email address. If you ever receive communication regarding a job posting from an entity that does not match that or seems concerning, please contact people@carbonhealth.com.

Carbon Health is a leading national healthcare provider with a mission to make high-quality healthcare accessible to everyone. We offer primary and urgent care to nearly two-thirds of the U.S. Leveraging our unique technology platform, we meet patients where they are by delivering care across a variety of access points, including in-person clinics and virtual care. Carbon Health also focuses on value-based care and other value-add services to employers, health plans, health systems and other ecosystem partners.

We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.