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2 Jobs in Snellville, GA

Amplifon
Snellville, GA | Full Time
$61k-75k (estimate)
1 Week Ago
Miracle Ear
Snellville, GA | Full Time
$61k-75k (estimate)
2 Weeks Ago
Patient Care Coordinator
Amplifon Snellville, GA
$61k-75k (estimate)
Full Time | Retail 1 Week Ago
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Amplifon is Hiring a Patient Care Coordinator Near Snellville, GA

We're looking for a driven individual who is passionate about helping others to become our next Patient Care Coordinator! 

As a Patient Care Coordinator, you are the customer's first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for.

Individuals with experience in customer service or office administration as a front desk receptionist, clinic coordinator, medical receptionist, or front desk agent, would be a good fit for this role. However, regardless of experience, we're seeking individuals who would have a positive impact on our customers and possess the organizational and technical skills to complete administrative tasks.

Responsibilities:

  • Manage the customer journey as the first point of contact, set expectations and deliver a quality customer experience.
  • Scheduling, screening, and confirming in-person and virtual appointments through inbound and outbound calling.
  • Provide customer resolution to any concerns or questions.
  • Communicate all relevant customer information to the Hearing Care Professional.
  • Collect and record customer payments.
  • Maintain the customer database by updating office records.
  • Inform the customer about hearing care accessory options.
  • Handle walk-ins for existing customers.
  • Assist in coordinating community outreach programs and events.
  • Help run office promotions by participating in any marketing and social media initiatives.

About us:

For 75 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. We operate over 1,500 franchised and corporately owned retail clinics across the United States and take pride in offering solutions that enhance our customer's quality of life Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of the cost of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound.Requirements

  • Administrative background
  • Experience in a direct customer support role
  • Inbound/outbound calling
  • Scheduling appointments
  • Quality phone etiquette
  • Adaptable and detail oriented
  • Proficient with technology and computer systems
  • Experience working in a healthcare setting preferred
Benefits
  • $12-$15/hour monthly bonus opportunity
  • Full-time hours: Monday-Friday 8:30am-5pm
  • Continuous training, development & support
  • Brand recognition - we're at the top of our industry!
  • Health Insurance - Medical, dental, vision
  • Retirement Plan - 401K, IRA
  • Paid Time Off, Paid Holidays

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$61k-75k (estimate)

POST DATE

06/13/2024

EXPIRATION DATE

07/10/2024

WEBSITE

amplifon.com

HEADQUARTERS

BRISTOL, TN

SIZE

3,000 - 7,500

FOUNDED

1950

CEO

JOHN C SNYDER

REVENUE

<$5M

INDUSTRY

Retail

Related Companies
About Amplifon

As the global leader in the hearing care retail industry, we have been changing the lives of millions of customers across the globe since 1950. With stores and offices spanning across 28 countries and a team of 17,000 dedicated professionals, we take pride in setting the industry standard as we empower people to rediscover all the emotions of sound. Although we are constantly growing, we have the drive of a start-up and are committed to striving for innovation every day. Whatever role our employees take on at Amplifon, they each make more possible - more brands for customers, more support for ... colleagues, more opportunities for their own careers and more innovative possibilities. We are guided by our values and are motivated by our purpose, ensuring each new day brings opportunities for innovation as we explore new horizons for our business, our customers and each other. At Amplifon, we make more possible. Amplifon operates in: Argentina, Australia, BeLux, Canada, Chile, China, Columbia, Ecuador, Egypt, France, Germany, Hungary, India, Israel, Italy, Mexico, New Zealand, Panama, Poland, Portugal, Spain, Switzerland, The Netherlands, UK & Ireland, United States. Read our Netiquette and help us create an inclusive environment to interact within: https://corporate.amplifon.com/en/netiquette?formSearchPage=true More
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The job skills required for Patient Care Coordinator include Customer Service, Patient Care, Scheduling, Appointment Scheduling, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Care Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Care Coordinator positions, which can be used as a reference in future career path planning. As a Patient Care Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Coordinator. You can explore the career advancement for a Patient Care Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Care Coordinator job description and responsibilities

Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.

12/12/2021: Des Moines, IA

Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.

01/30/2022: Dayton, OH

They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.

12/26/2021: San Jose, CA

Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.

02/28/2022: Moline, IL

Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.

02/03/2022: New Orleans, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Coordinator jobs

Seniors are the ones who are most likely to require the services of these coordinators.

12/20/2021: Rockford, IL

You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.

01/04/2022: Lexington, KY

Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator

03/05/2022: San Bernardino, CA

For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.

01/18/2022: Parkersburg, WV

Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.

02/14/2022: Bakersfield, CA

Step 3: View the best colleges and universities for Patient Care Coordinator.

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