Job Title: Deli Manager (Prototype)

Success Factors Job Code: 1300441

Department: Deli

Reports To: Store Manager

Primary Purpose:

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties and Responsibilities:

· Responsible for hiring, training, and developing associates in a café style deli department including supervising performance through planning, coaching and disciplinary efforts

· Manage the labor and lead café style deli department at a higher level due to complexity of prototype programs, number of hours, and number of associates

· Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service

· Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience

· Courteous and helpful to other associates

· Control store expenses through proper ordering, care for supplies and equipment

· Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems

· Ensure department schedules are always written to provide extraordinary customer service

· Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines

· Understand, observe, and follow all company policies and established standard practices including food safety, workplace safety, and sanitation

· Observes and corrects all unsafe conditions that could cause associate or customer accidents

· Records and reports all associate and customer accidents in accordance with established Food Lion procedures

· Monitors shrink and ensure that inventory is accounted for; provide coaching for associates to recognize and prevent losses

· Ensure that all advertising and sales promotion materials applicable to the café style deli department are properly utilized

· Ensure compliance with local, state and federal regulations

· Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

· Must be able to meet the physical requirements of the position, with or without reasonable accommodations

· Perform other duties as assigned

Qualifications:

· High school graduate or equivalent preferred

· Accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation

· Strong understanding of total store operations

· Excellent interpersonal, organizational, communication and customer service skills

· Ability and willingness to learn multiple tasks and technical requirements of the job

· Ability to lead and direct others

· Must meet minimum age requirements to perform specific job functions

Physical Requirements:

· Ability to use computers and other communication systems required to perform job functions

· Ability to use handheld computers for orders, mark downs, scan outs, and inventory

· Stand 100% of the time with occasional walking short distances

· Ability to push or pull up to 2000 lbs. using a pallet jack or float

· Push or pull up to 75 lbs. on occasion

· Perform repetitive hand and arm motions

· Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion

· Be able to handle a variety of substances associated with cleaning and packaging materials

· Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine, scanner, computer, and calculator

· Frequent reaching and grasping at waist level occasionally, above shoulder, or below waist level

· Meet established volume activity standards for the position

· Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

· Have sufficient visual ability to check invoices, dates, and other written documents

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• South Boston, VA 24592 (Required)

Ability to Relocate:

• South Boston, VA 24592: Relocate before starting work (Required)

Work Location: In person