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4 Jobs in South Hadley, MA

Big Y
South Hadley, MA | Full Time
$41k-51k (estimate)
7 Months Ago
Big Y
South Hadley, MA | Full Time
$41k-51k (estimate)
7 Months Ago
The Loomis Communities - Corporate
South Hadley, MA | Full Time
$33k-40k (estimate)
7 Months Ago
EIS Wire and Cable
South Hadley, MA | Full Time
$93k-108k (estimate)
1 Month Ago
Customer service specialist
Big Y South Hadley, MA
$41k-51k (estimate)
Full Time | Restaurants & Catering Services 7 Months Ago
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Big Y is Hiring a Customer service specialist Near South Hadley, MA

  • Operate a cash register, lottery, and scanner using correct scan or ring method.
  • Maintain daily logs and status reports.
  • Ability to operate equipment in location while following established best practices.
  • Process customer transactions.
  • Oversee and direct workflow of customer service employees.
  • Collaborate with management in decision-making, direction and implementation of one or more areas to ensure that operational and customer service goals are met.
  • Handle customer transactions and resolve customer concerns as necessary.
  • Provide training as needed through expertise and knowledge.
  • Resolve complaints following established procedures, seeking management support when necessary.
  • Accurately scan / ring all items.
  • Handle tenders following company policies.
  • Build relationships, educate our customers, and create sales.
  • Adhere to all Company policies / procedures and government regulations.
  • Adhere to all Company loss prevention policies and procedures (e.g., controlling waste and utilities, damaged goods, reporting theft, etc.).
  • Complete all training requirements by respective due dates.
  • Stocking and cleaning interior and exterior of the building.
  • Accurately handle and secure all monies, funds and other media assigned.
  • Must project a clean and professional appearance.
  • Must be a team player with a positive attitude and businesslike conduct.
  • Ability to operate within Company policies, procedures, and standards.
  • Ability to work a flexible schedule in accordance with the needs of the store.
  • Attention to detail, accuracy, ability to prioritize and follow-through.
  • Possess excellent organizational, interpersonal, and communication skills.
  • Ability to learn and utilize computer applications.
  • Must be at least 18years of age.
  • Must consent to and pass a drug screen and background investigation at time of hire.
  • Last updated : 2024-06-26

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$41k-51k (estimate)

POST DATE

11/27/2023

EXPIRATION DATE

09/25/2024

WEBSITE

bigygroup.com

HEADQUARTERS

Pittsburgh, PA

SIZE

<25

INDUSTRY

Restaurants & Catering Services

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The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

02/03/2022: New Britain, CT

Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

01/27/2022: Lowell, MA

Customer agents talk to customers on behalf of businesses and companies.

01/30/2022: Rockford, IL

They help customers with their queries and complaints.

02/04/2022: South Bend, IN

A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

01/31/2022: Rapid City, SD

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

02/13/2022: Galveston, TX

Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

02/17/2022: Pascagoula, MS

6-12 months of customer service experience and/or training; or equivalent combination of education and experience.

02/28/2022: Laramie, WY

Step 3: View the best colleges and universities for Customer Service Specialist.

Butler University
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