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CANONICAL is Hiring a Technical Author - Ubuntu and Canonical products Near Portland, ME
The role of a Technical Author
You'll be part of an engineering team, focused on a specific Canonical product area. You will lead the team effort to create, maintain and improve documentation that serves the needs of the product's users, embracing the principles of the Diátaxis documentation framework You will have a broad impact on - and responsibility for - the quality of the user experience with the product, and will contribute towards the long-term success of the project itself.
As the Technical Author on the team, you will collaborate with software developers, product managers, community members, other documentation authors, information architects, quality assurance engineers and technical support engineers to develop clear documentation for complex technical topics. You'll be part of our effort to establish documentation as a first-class engineering discipline.
You also be a part of Canonical's documentation practice team, that includes all the company's Technical Authors. Here, you'll be amongst other documentation experts, who collaborate to define documentation excellence.
Location: This is a fully remote role, open to candidates across the globe.
What you'll do on a regular basis
- Create, maintain and improve software documentation
- Work with engineering team members, to help them make effective documentation contributions
- Influence the development of the product, as an expert user of the product, who has important opinions about its function and design
- Engage with user communities to ensure that our documentation meets their needs
- Encourage and support community engagement in and contribution to documentation
- Help standardise the structure, presentation, style and language of content across products
- Collaborate with documentation peers to advance the state of the art in documentation at Canonical
- Challenge and advance documentation understanding and best-practice, as part of a disciplinary team
- Cares deeply about functional written communication
- Is a technical writer with a programmer's mindset, or a programmer with a record of producing excellent documentation
- Has a record of community engagement, in open-source software, documentation, research or other disciplines
- Is sympathetic to the needs and challenges of open-source software and its communities
- Demonstrates technical curiosity, and is fascinated by software technology and its challenges
- Has demonstrable documentation skills, insight and enthusiasm
- Has experience of software development contexts; is familiar with: Linux, working on the command line, application deployment, system operations, and infrastructure management, Git, documentation markup languages Has excellent written and verbal communication skills
- Holds a BSc/BA degree or equivalent
- Is able to travel twice a year for up to two weeks for events
- Deep technical domain knowledge
- Open-source community leadership and management
- User-experience, interaction or visual design
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Job Summary
Full Time
IT Outsourcing & Consulting
$73k-91k (estimate)
05/31/2024
06/17/2024
canonical.com
BOSTON, MA
50 - 100
2004
JANE SILBER
$10M - $50M
IT Outsourcing & Consulting
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About CANONICAL
We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the worlds most popular enterprise Linux from cloud to edge, together with a passionate global community of 200,000 contributors. Ubuntu means 'humanity to others'. We chose it because it embodies the generosity at the heart of open source, the new normal for platforms and innovation. Together with a community of 200,000, we publish an operating system that runs from the tiny connected devices up to the world's biggest mainframes, the platform that everybody uses on th ...
e public cloud, and the workstation experience of the world's most productive developers. Secure and reliable, elegant and intuitive, and open for innovation - Ubuntu is the future of open source, which is why its the fastest growing Linux in the world despite already being the most widely deployed. If you're interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference. www.ubuntu.com
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The following is the career advancement route for Technical Author - Ubuntu and Canonical products positions, which can be used as a reference in future career path planning. As a Technical Author - Ubuntu and Canonical products, it can be promoted into senior positions as a Technical Writer III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Author - Ubuntu and Canonical products. You can explore the career advancement for a Technical Author - Ubuntu and Canonical products below and select your interested title to get hiring information.
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