Member Advocate, float (teller) (PT)

Who We Are

We like to think we’re a little different here at Volt Credit Union, but frankly, we think different is good. Unlike the big banks, we’re a not-for-profit. We’re in business to serve our members, make our community better, and serve the common good. Culture is a big deal here, and we’re rolling up our sleeves and doing what it takes to make Volt an awesome place to work. For us, that means banking doesn’t need to be boring. We want to serve our community, be awesome to each other, ready for whatever comes our way, and hungry to learn and grow as people and professionals. And we want to have fun while we do it.

About the Gig

As a Member Advocate, you’re the first smiling face our members see, and are part of the larger team of people that makes the magic happen for our members. You’ll be ridiculously good at figuring out how to help our members by uncovering their wants and needs and matching them up with products and services that will help them. Building on your previous banking, sales, or customer service experience, you’ll bring a human approach to your interactions with folks who come into your branch. They won’t feel pressured; they’ll feel like they’re talking with someone who cares an awful lot about helping them out because, well, you do.

You'll likely be scheduled to help cover lunches and rotating Saturday mornings at either of our locations. You will Specific hours will be discussed. Through the course of your day, you’ll assist members in person, through drive-ups, and occasionally by telephone, providing a broad range of Credit Union information. You’ll receive and process members’ transactions, requests, and concerns with an enthusiastic quality of service and sales orientation. At the end of your day, you’ll balance your daily work and smile at a job well done.

What You’ve Got to Bring to the Gig

A desire to buy into and live our distinct culture. One year retail banking experience is preferred. One year of demonstrated sales success. Must be available on rotating Saturdays.

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Paid time off
• Volunteer time off

Physical setting:

• Office

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Banking: 1 year (Preferred)
• Customer service: 1 year (Required)
• Cash handling: 1 year (Required)

Work Location: In person