2 Jobs in Sterling, KS
JACAM CATALYST CAREERS is Hiring an Application Support Analyst Near Sterling, KS
Job Title: Application Support Analyst (Entry/Mid-Level)
Job Description:
We are seeking an Application Support Analyst to provide technical support, troubleshooting, and testing for various software applications. The candidate will be responsible for responding to general questions and trouble tickets in a timely manner, researching, diagnosing, troubleshooting, and identifying potential solutions for resolving issues, prioritizing and managing multiple open issues, and documenting steps and progression from issue to resolution.
Responsibilities:
• Provide technical support for multiple application systems • Respond to general questions and trouble tickets in a timely manner • Research, diagnose, troubleshoot, and identify potential solutions for resolving issues • Prioritize and manage multiple open issues • Document steps and progression from issue to resolution
Required Experience and Skills:
• Verbal/written communication • Customer service, empathy, and patience • Critical thinking and problem-solving • Knowledge/use of issue tracking systems (DevOps, JIRA, etc.) • Proficient in Microsoft products (Word, Excel, PowerPoint, etc.) • Understanding of Project Management methodologies (Agile, Waterfall, Kanban, etc.) • Microsoft SQL query writing and data analytics
Our current supported applications include:
• Microsoft Dynamics AX 2009 • Microsoft SQL, DevOps and SharePoint • Other applications using .Net, Blazor for web, etc.
Job Type and Location:
• Full-time, Sterling KS
Required Education:
• Bachelor’s Degree or minimum 1 year of related work experience
Company Benefits:
• Health, Dental, Vision, 401K, and more
If you possess the above qualifications and are looking for a challenging and rewarding opportunity, please submit your resume for consideration.
Job Summary
Full Time
$62k-78k (estimate)
04/13/2023
08/22/2024
The job skills required for Application Support Analyst include Application Support, Customer Service, Problem Solving, Technical Support, Written Communication, Project Management, etc. Having related job skills and expertise will give you an advantage when applying to be an Application Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Application Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Application Support Analyst positions, which can be used as a reference in future career path planning. As an Application Support Analyst, it can be promoted into senior positions as an Applications Support Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Support Analyst. You can explore the career advancement for an Application Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming an Application Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Application Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Application Support Analyst job description and responsibilities
Application support analysts respond to application support requests for smartphone or computer applications.
03/14/2022: Amarillo, TX
Often part of a wider team, they are responsible for the smooth operation of specific software applications within an organization or to the end-user.
03/20/2022: Pittsfield, MA
They provide first and second line application support, resolving technical queries, and communicating solutions directly to customers.
01/21/2022: Spokane, WA
Application support analysts provide customer service to users of applications on smartphones and computers.
01/24/2022: Juneau, AK
These analysts make recommendations as to the selection and customization of applications to best align with user needs and high-level goals related to budget and productivity.
02/15/2022: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Application Support Analyst jobs
Successful Application Support Analysts are abstract and creative thinkers who thrive on tackling difficult challenges.
03/14/2022: Charlotte, NC
Many applications work with databases and run on server operating systems, so the analyst also should be able to troubleshoot these.
12/27/2021: South Bend, IN
Application support analysts need both technical and human skills to perform their duties effectively.
03/08/2022: Fort Lauderdale, FL
Application support analysts can provide support through email, phone calls or live chat.
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Applications support usually offers technical support and human support.
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Step 3: View the best colleges and universities for Application Support Analyst.
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