Are you passionate about finding solutions for customers? We Offer: Paid time off starting at 15 days/year with the option to buy more and 12 paid federal holidays Medical, dental, and vision benefits 401k match up to 5% Competitive pay with opportunities to advance your career Various options for tuition assistance, paid parental and adoption leave, stock purchase, wellness, and employee discounts Receive 40 annual hours to volunteer at organizations you choose Much more Who We Need: Universal Bankers are the adaptable problem solvers of M&T. You will be an important member of our team as we build relationships with customers, process their transactions, and help them understand products and services available to them. We will provide you with all the training skills needed to be successful. Your Typical Day: Welcome all bank visitors with a warm and friendly smile Listen to customers and understand their needs Educate customers so they understand the products and services available to them, making recommendations when appropriate. Accurately and efficiently process customer transactions Work closely with M&T Business partners, when necessary, to ensure all needs are met. Call existing customers to retain and expand relationships Support a diverse environment that supports the M&T Bank brand Complete required training under the Federal SAFE Act Education and Experience Required: High school diploma or equivalent (GED) Minimum 1 year experience in any of the following: retail, customer service, tele-sales, or call center Education and Experience Preferred: Professional communication skills and interpersonal skills Retail customer services skills Strong organizational and time management skills Technology savvy Demonstrated success with cross-selling and referring products and services Bilingual ability is not required but is a strong plus depending on location Physical Requirements Lifting objects up to 30lbs M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.11 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Stratham, New Hampshire, United States of America At M&T Bank, we make a difference in people’s lives. For more than 160 years, we’ve been providing our customers with guidance and financial solutions, leading our communities through challenges and growth opportunities, and empowering our employees to build purpose-driven careers. Our talent and culture set us apart. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor. We seek to further build upon our record of success by bringing in diverse talents and fresh skill sets while supporting the growth and development of all team members. At M&T, we are a talent and people driven organization. Take a peek inside M&T’s Human Capital Report to learn how it feels to be one of our 17,000 employees. We are constantly renewing. Our future success relies on our ability to understand what’s important to our customers and use that understanding to build new and innovative customer experiences. We support our employees every step of the way. Competitive compensation Full medical & dental benefits, Heath Savings & Flexible Spending Accounts, and life/disability insurance Generous paid time off (PTO) plus 11 paid holidays and an option to buy additional PTO 401(k) match at 5% with options for Roth and discretionary employer contributions A deep commitment to equity, including 14 resource group charters, a D&I sponsorship program, 40 annual paid volunteer hours and more Various options for tuition assistance, paid parental leave, stock purchase, wellness and employee discounts We need you. Are you ready to join us? Apply today to start the journey. If you are unable to apply through this site due to technical issues or are in need of an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.