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Engagement specialist
BCforward Sullivan, SC
$69k-86k (estimate)
Full Time | IT Outsourcing & Consulting 3 Days Ago
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BCforward is Hiring an Engagement specialist Near Sullivan, SC

Care Engagement Specialist 1

BCForward is currently looking for Care Engagement Specialist - Remote

Position Title : Care Engagement Specialist

Location : Remote

Expected Duration : 5 months.

Pay Rate : $18 / hr on W2

Summary :

  • Care Engagement is responsible for supporting the organization's goals of obtaining health needs screenings, scheduling preventive service appointments and educating members on plan benefits and services.
  • Provide members with educational materials and carry out strategies to increase health care adherence and reduce barriers to care.

Job Responsibilities :

  • Make outbound or receive inbound calls from members to schedule doctor appointments, assist members that need to complete Health Needs Screenings or make payments to become eligible for enhanced benefits.
  • Influence members to take advantage of additional benefits available by educating members on enhanced services that are available and recommending preferred providers.
  • Educate members on utilization of Emergency Departments in non-emergent conditions and the impact to their benefits.
  • Review each member profile prior to outreach to identify areas of opportunity, which includes but is not limited to reviewing additional benefits available for members and identify opportunities for members to become eligible for additional benefits.
  • Participate in continuous quality improvement initiatives to ensure department and company goals are met and exceeded.
  • Review and analyze data for call reports to make adjustments as needed to call approach for members in order to obtain information.
  • Act as a secondary resource for the Member Services or Provider Services call centers.

Education / Experience :

  • High School diploma or equivalent and 0-2 years of sales experience in a call center or other high-pressure sales environment.
  • Bilingual in Spanish and English preferred.

Benefits :

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward :

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world.

Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years.

Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum.

As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information.

BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States.

The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position.

Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 223921 when responding to this ad.

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Job Snapshot

Employee Type

Contractor

Location

Sullivan's Island, SC (Onsite)

Job Type

Admin - Clerical

Experience

Not Specified

Date Posted

06 / 24 / 2024

Last updated : 2024-06-25

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$69k-86k (estimate)

POST DATE

06/27/2024

EXPIRATION DATE

09/26/2024

WEBSITE

bcforward.com

HEADQUARTERS

CARMEL, IN

SIZE

3,000 - 7,500

FOUNDED

1998

TYPE

Private

CEO

JUSTIN CHRISTIN

REVENUE

$50M - $200M

INDUSTRY

IT Outsourcing & Consulting

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The job skills required for Engagement specialist include Initiative, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be an Engagement specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Engagement specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Engagement specialist positions, which can be used as a reference in future career path planning. As an Engagement specialist, it can be promoted into senior positions as an Employee Relations Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Engagement specialist. You can explore the career advancement for an Engagement specialist below and select your interested title to get hiring information.

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If you are interested in becoming an Engagement Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Engagement Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Engagement Specialist jobs

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Follow the Posting Strategy of “Edu-tainment”.

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