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Shaner Hotels
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Hotel front desk agent
$26k-34k (estimate)
Full Time 1 Week Ago
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Shaner Hotels is Hiring a Hotel front desk agent Near Taos, NM

ABOUT THE TEAM

Shaner Hotels has an amazing opportunity at our beautiful Hotel Don Fernando de Taos, located in beautiful Taos, New Mexico.

From the website : https : / / www.hoteldonfernando.com /

An authentic New Mexico experience awaits at Hotel Don Fernando de Taos, Tapestry Collection by Hilton. Located on six and a half scenic acres in Taos, NM, our hotel features Southwestern architecture, charming casita-style accommodations and decorative artwork and tapestries by area artists to create a unique and locally inspired place to stay.

Families, couples, skiers, hikers and travelers looking to explore this relaxed, eclectic city enjoy a central location near Taos's classic Pueblo buildings, world-class museums, quirky cafés and superb restaurants.

Whether you are seeking the perfect backdrop for a family vacation or romantic getaway, a base of operations for your outdoor adventures or an inspiring setting for your meeting or wedding, Hotel Don Fernando de Taos immerses you in local culture like few other hotels.

ABOUT US

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry.

Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.

We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management.

You can find out more by visiting our website, www.shanercorp.com!

JOB DESCRIPTION

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Process all check-ins and check-outs according to established hotel requirements.
  • Adhere to payment, cash handling and credit policies / procedures.
  • Generate, print, and distribute daily reports to designated departments / personnel.
  • Resolve discrepancies on the room status report with Housekeeping.
  • Other duties as assigned.

Responsibilities

Provide superior guest services including check-in / check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements;

Provide information and services to any guest or visitor in a friendly, professional manner.

Qualifications

  • High school graduate or equivalent.
  • Minimum one year customer service experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Computer experience preferred.
  • Bilingual English / Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.
  • Last updated : 2024-05-14

Job Summary

JOB TYPE

Full Time

SALARY

$26k-34k (estimate)

POST DATE

05/16/2024

EXPIRATION DATE

08/14/2024

WEBSITE

shanercorp.com

HEADQUARTERS

BOCA RATON, FL

SIZE

1,000 - 3,000

FOUNDED

1991

CEO

LEWIS R SHAFER

REVENUE

<$5M

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About Shaner Hotels

Headquartered in State College, Pa., Shaner Hotels is part of the Shaner Companies, a diversified, privately held company that owns and operates investments in the lodging, investment, energy and professional service sectors. Shaner Hotels is a developer/owner/operator that currently owns and manages 40 hotels in the United States and Italy under the Marriott, IHG, Hilton and Choice brands as well as some independent properties.

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If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Hotel Front Desk Agent job description and responsibilities

Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.

01/10/2022: Wilmington, NC

Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.

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They are ready to greet with a smile and offer necessary assistance to hotel guests.

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They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.

03/05/2022: Clearwater, FL

The front desk agent has a relatable personality and a great desire to work with people.

01/07/2022: Pine Bluff, AR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Hotel Front Desk Agent jobs

A front-desk agent should be smiling at the time.

03/09/2022: Sioux City, IA

Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.

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The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.

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A front desk agent does not need any experience but should have a high school degree or GED equivalent.

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Ability to work varying schedules to reflect the business needs of the hotel.

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Step 3: View the best colleges and universities for Hotel Front Desk Agent.

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